CP Rankin Roof Management & Contracting

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: These responses are from someone who was never on site and cannot speak to the first hand report

When the roof is torn off down to the plywood deck it is inspected on the outside for any damage and replaced as neededThis is stated in the contractOn this particular job two pieces of plywood were determined to be damaged and were replacedIf the area stated by the homeowner was in such poor condition at the time of installation it would have been replacedIt would have been a safety issue and would not have supported a crew walking and installing shinglesHome Inspector stated: The plywood sheathing is damaged and deteriorated in the atticRepairs are needed to maintain the stability of roofInspector never stated he was on rooftop in the area of questionIf the roof was not installed properly the homeowner would have had leaks in the area of concern and would have had damage to the interior drywallNo leaks were ever reported to usNo corners were cut in the installation of this roofIt was installed per manufacturers specifications