Court Jester

Court Jester does not feel that we owe *** * *** any money or refundOn December 22, 2016*** purchased a gift certificate for a one-year couple membershipGift certificates are nonrefundable as per gym policyThey may be turned in at any time during the year after the date of purchase
and the membership will begin at that point*** was given medical forms along with the gift certificate, as any new member must complete those forms to be turned in when the gift certificate is redeemedNo contract was given, nor is one ever given with the purchase of a gift certificate.A sale is considered final for a gift certificate when payment for the certificate is madeCourt Jester has no control over whether the gift certificate is ever turned in and redeemedUpon her request for a refund, we did state to *** that she could give the gift certificate to someone else, or try to sell it if she knew someone else that uses the gym and may be interested in buying itWe have no intention of changing or making an exception to our long-standing policy of gift certificates being non-refundable, as that is a common policy for businesses in all areas.Regards,Erin ***Assistant Manager

It does not state non refundable on the certificate

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.This was a transaction over $700. Trying to equate that to a gift certificate is ridiculous. Court Jester is trying to insist they are warranted keeping over $700 in exchange for not rendering any services, and insisting the consumer, myself, acts as a sales representative in lieu of their own company doing so. Regards,[redacted]