Country Mart

We have addressed all customer concernshe has communicated he was going to drop the complaint Thank you Sharp contracting

Sharp Contracting has left several messages to inform customer of the schedule date we had set for the completion of the project with no response from homeowner prior to 3/11/of which using the phone number on complaint we were able to connect with customer where by he stated he will not allow us on his property to complete contractOur position is to complete contract or enter into a settlement with conditions for both parties

Sharp Contracting Has a Tecscheduled to return to customers home to address all of the customers concerns, home owner has been contacted with date and time.Thank You Sharp Contracting

To whom it may concern: I was not aware the business had responded This case should not be closed To date I have not been contacted by the businessI tried to resolve this on my own in a professional manner on several occasions but the business never responded and has not respondedI doubt that the business will contact me since they have had several opportunities and were fully aware that I was not satisfied Please reflect this in your comments on the website that the business is making promises but has no intention in resolving this issue Thank you, [redacted]

The percentage of out of date food on their shelves is extremely high Frozen, refrigerated, boxed, doesn't matter Soft drinks, toothpaste and snacks are even out of date I went in for eight items and six were out of date They were selling soft drinks in June that were out of date in February! It's been this way for years and only getting worse

Sharp Contracting has a appointment scheduled with home owner to look over concerns and offer solutionThank you

Customer did not make us aware of any concerns they were having with the work we performed for them, upon becoming aware of the concern Sharp contracting has scheduled a time to meet with customer to review concerns to come up with a resolution

Initial Business Response /* (1000, 10, 2015/12/07) */
I do not recall anyone ever coming back in but we will definitely take care of thisWe just had a check up the other day and there were no out of dates thenHowever, we will go back through this and check them all immediatelyWe would be
happy to replace the baby food for her
Initial Consumer Rebuttal /* (2000, 12, 2015/12/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I hope they are really checking datesBut I'm done with shopping there

Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Warranty will remain intact for years as out lined in our contractWe will contact you with a date to address your concern

In the past years in business with over customers and having installed more than million sq/ft of products in residential homes Sharp Contracting is committed to helping resolve any concerns our customers may haveOur records show that our staff has left messages to inform customer of schedule date to complete contracted work from 1/25/to 2/26/with no response from customer other than his Revdex.com complaintCustomers not responding to our messages in regards to scheduling is something we have not seen in our years in businessHowever if the customer feels like the best resolve is a refund for the uncompleted work we are willing to do that, we will send customer a revised contract that will allow for refund of uncompleted work

Business has stated they will correct issues but have not done so and issues are not resolved as of this date

Sharp Contracting up untill now has been unaware the customer still has concerns with the work we did at her home, we will contact customer and set a appointment to meet at her home to address customers concerns

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***.
Setting up a time to meet with us is a first step in the process towards resolution.Regards,
*** ***

I do not accept this response from Sharp contracting, reference complaint #[redacted], as it is misleading. The crux of the matter is Sharp Contracting agreed to landscaping and concrete work at my residence on September 9th, 2015, after accepting my $2,000 deposit. This was after coming to my house to walk the property,go over the work to be done, taking measurements & photos. The project was to be completed the week of November 23, 2015 & it was not. At that time, I over paid Sharp Contracting for the work they did, expecting they would complete the entire project & within a timely fashion. However, this was not the case. Finally, on January 22, 2016, the GM "Alan" came to my house to go over issues with the concrete work & to schedule a completion date for the entire project. The GM was unprofessional, rude, antagonistic & he told me the landscaping work was "too dangerous" for his workers & he did not want to complete the project. Despite this, I tried to work with him, so as the work could be completed, and I even offered a suggestion as to how they could complete the work. He verbally agreed to call me on January 26, 2016, to let me know one way or the other if they could or would do the job or come to an agreement on how much Sharp Contracting owed for the over payment. The 26th came & went & I did not hear from the GM or Sharp Contracting. I waited the rest of the week & still no word. After that, I decided not to do business with this company any longer and to seek a refund of my over payment. The GM called me on March 11, 2016 & I briefly spoke to him on the phone. I advised him, I no longer want to do business with him or Sharp Contracting & we could handle this matter through a third party, the Revdex.com. He stated I had to do business with him & threatened if I would not, then he would just show up at my house. He also threatened to put a lien on my home & stated it could "get messy" if lawyers got involved. At that point, I advised him not to come on my property. I will not tolerate threats or intimidation tactics from him or Sharp Contracting. I have absolutely no problem resolving this matter through the courts if necessary. I do want my over payment refunded. Sharp Contracting can mail me a letter of conditions to end any further business.

To whom it may concern:  I was not aware the business had responded....

 This case should not be closed.  To date I have not been contacted by the business. I tried to resolve this on my own in a professional manner on several occasions but the business never responded and has not responded. I doubt that the business will contact me since they have had several opportunities and were fully aware that I was not satisfied.  Please reflect this in your comments on the website that the business is making promises but has no intention in resolving this issue.  Thank you, [redacted]

Sharp Contracting has a appointment scheduled with home owner to look over concerns and offer solution. Thank you

We have addressed all customer concerns. he has communicated he was going to drop the complaint  Thank you Sharp contracting

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be...

satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We have met with customer and came to a resolution