Country Inn

Initial Business Response / [redacted] (1000, 8, 2016/02/23) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted] @hotmail.com [redacted] received his cash deposit on 02/07/after he found his original deposit receiptCash deposit receipt and camera recording show [redacted] getting is money back [redacted] was informed at the time of him paying that he has to bring the original deposit receipt when he was checking outHe failed to do this on his day of check out on 02/05/I the manager informed him that because of previous incidences with past guest not having the receipt they were given the cash deposit on good faith, which in turn they came on a different day and collected a cash deposit again from a different staff membertherefore a strict policy of not having the cash deposit receipt at check out means you will not receive your depositthere are no exception to this rule since it is actual cash that is involvedAll guests paying a cash deposit at cheis informed of this policy, which is also stated on the guest receipt that they sign and a copy of the receipt is given to the guest [redacted] was also informed of this policy when checked into the hotel as well

Initial Business Response /* (1000, 8, 2016/02/23) */
Contact Name and Title: ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@hotmail.com
*** *** received his cash deposit on 02/07/after he found his original deposit receiptCash deposit receipt and camera recording
show *** getting is money back *** was informed at the time of him paying that he has to bring the original deposit receipt when he was checking outHe failed to do this on his day of check out on 02/05/I the manager informed him that because of previous incidences with past guest not having the receipt they were given the cash deposit on good faith, which in turn they came on a different day and collected a cash deposit again from a different staff membertherefore a strict policy of not having the cash deposit receipt at check out means you will not receive your depositthere are no exception to this rule since it is actual cash that is involvedAll guests paying a cash deposit at cheis informed of this policy, which is also stated on the guest receipt that they sign and a copy of the receipt is given to the guest*** was also informed of this policy when checked into the hotel as well

Initial Business Response /* (1000, 8, 2016/02/23) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@hotmail.com
[redacted] received his cash deposit on 02/07/2016 after he found his original deposit receipt. Cash deposit receipt and camera recording...

show [redacted] getting is money back. [redacted] was informed at the time of him paying that he has to bring the original deposit receipt when he was checking out. He failed to do this on his day of check out on 02/05/2016. I the manager informed him that because of previous incidences with past guest not having the receipt they were given the cash deposit on good faith, which in turn they came on a different day and collected a cash deposit again from a different staff member. therefore a strict policy of not having the cash deposit receipt at check out means you will not receive your deposit. there are no exception to this rule since it is actual cash that is involved. All guests paying a cash deposit at check-in is informed of this policy, which is also stated on the guest receipt that they sign and a copy of the receipt is given to the guest. [redacted] was also informed of this policy when checked into the hotel as well.