Cornflower Designs

We have received the letter you have sent regarding the poor customer service that you have receivedPlease allow me to apologize on behalf of our company for the kind of service that you have experiencedWe have taken care of the issue with [redacted] I spoke with her on the phone confirming address and her relative was sent the semester materials to move forward in the program Charles Carbone, Esq.PRISONER RIGHTS ATTORNEY

I spoke with [redacted] about weeks ago regarding this issue and the requested documents were sent out to her relativeUpon receiving this complaint again I called to see if the documents were receivedI was informed that he has not received them yetI assure you that this is not a common occurrence, and we are taking the necessary steps in remedying this issueAnother set of certificates and diploma will be sent out priority mail with a follow up call at the end of the week to assure it was deliveredCharles Carbone, Esq.PRISONER RIGHTS ATTORNEY

We need the name of the prisoner/student in connection with the purchase of the program by *** *** so that we can ensure
that the right student receives the course materialsOnce received, we will ensure those materials go out asap
Respectfully,
Charles Carbone, Esq.PRISONER
RIGHTS ATTORNEYPOB 2809San Francisco, CA 94126Email: [email protected]: 415-981-9773Facsimile: 415-981-9774Web Sites:www.charlescarbone.comwww.prisonerattorney.comwww.passprogram.org

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

I spoke with [redacted] about 3 weeks ago regarding this issue and the requested documents were sent out to her relative. Upon receiving this complaint again I called to see if the documents were received. I was informed that he has not received them yet. I assure you that this is not a...

common occurrence, and we are taking the necessary steps in remedying this issue. Another set of certificates and diploma will be sent out priority mail with a follow up call at the end of the week to assure it was delivered. Charles Carbone, Esq.PRISONER RIGHTS ATTORNEY

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely,
I will reach out to business. If I don't hear back regarding delivery of the materials I will want this complaint held open.[redacted]

We have received the letter you have sent regarding the poor customer service that you have received. Please allow me to apologize on behalf of our company for the kind of service that you have experienced. We have taken care of the issue with [redacted]. I spoke with her on the phone confirming...

address and her relative was sent the semester 2 materials to move forward in the program.
 
Charles Carbone, Esq.PRISONER RIGHTS ATTORNEY