Corkys Auto Repair

I have Spoke with Mr [redacted] in regards to his recent transactionWe have an appointment set for jan5th at 2:to discuss the best way to resolve his issueswe take customer service very seriously and we will do what is needed to make sure that he is a satisfied customer

Mr***,Southwest Hyundai apologizes for any misunderstandings or inconvenience that occurred during your last visitif you would like to come in the dealership we can surely find a vehicle that will fit into your budget

we have sent the customer a refund check for the difference

Shortly after receiving the complaint from Mr***, he visited the dealership . at that time we disscused the incident and how he felt about the lack of communicationhe also expressed that he and his wife were not satisifed with the new vehicle due to health reasons and wanted to see
about replacing the vehiclewe were happy to accomodate himhe is now a proud owner of a Hyundai tucson

I bought a Hyundai Tucson on 10/6/from Larry H Miller Southwest Hyundai I was informed by the dealer a rebate of $was not applied to my purchase and I would receive a refund Also on top of that I was to receive a $military service rebate After several months and
several attempts with the dealer to get my refund check, I had to contact the Attorney General of New Mexico The Attorney General was very attentive and contacted the dealer, to which the dealer was very quick to cut my refund check, months after I bought the vehicle The finance department of Larry H Miller Hyundai will tell the customer, more weeks, more weeks, until the customer takes state action against them They will not return phone calls I will not recommend this dealer to any buyer under any circumstance

Complaint: ***
I am rejecting this response because:
I don't
think this is rightI don't know if I want to do Buisness with these guys
Regards,
Luke *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

Regarding a recently filed complaint, the company contacted me directly and after discussing all events in question the final results are basically a huge mis-understanding from both partiesIn reality miscommunication was all it wasI believe we are in great standing with each other and have
agreed that clarity is key going forwardI also plan on doing business in the future with this company along with the staff I was originally dealing with

I have Spoke with Mr. [redacted] in regards to his recent transaction. We have an appointment set for jan. 5th at 2:00 to discuss the  best way to resolve his issues. we take customer service very seriously and we will do what is needed to make sure that he is a satisfied customer.

Revdex.com:     After contacting the  attorney general and taking the  necessary steps to get the issue resolved I was  accurately compensated for their error.  Thank you for correcting this...

issue,  I only wish that I would have been treated fairly without taking these necessary steps to be compensated.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]