I apologize for the long delays The staff changes at the store and the loss of the original installation crew contributed to but do not excuse the delay I visited your home and have seen the unfinished work We have the matching transition and I have contacted a new installer and sent him photos of the two areas I did not see this Revdex.com complaint until today The customer and I have spoken since the original date of this complaint and I hope that we are on the way to resolution soon I hope to have a couple specific completion date options within the next hours Kevin
I apologize for the long delays The staff changes at the store and the loss of the original installation crew contributed to but do not excuse the delay I visited your home and have seen the unfinished work We have the matching transition and I have contacted a new installer and sent him photos of the two areas I did not see this Revdex.com complaint until today The customer and I have spoken since the original date of this complaint and I hope that we are on the way to resolution soon I hope to have a couple specific completion date options within the next hours Kevin