RE: Revdex.com Complaint Case # - [redacted] [redacted] , [redacted] We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services (HCS)The facts as we currently understand them are: · The account was placed with us by our client on 03-02-· The consumer sent a dispute letter on 5-23-and requested for validation of debt · The account was moved to Dispute status and validation of debt was requested from the client on consumer request · On 5-29-we again received a dispute from the consumer through E-Oscar · The account was closed and sent back to the client on 07-03-· The account has been deleted from the credit report on 07-06- If I can be of further assistance please feel free to contact me directly at ***-***-*** Sincerely, Harvard Collection Services
This is in regards to the complaint that was filed by Ms [redacted] ***- [redacted] After reviewing Ms [redacted] 's complaint, HCS was unable to locate an account for Ms [redacted] in our system with any of the information that she has providedHCS did try to locate her account with the name, address, and telephone number and had no results If Ms [redacted] would like to call our office and speak to me directly, I will be happy to assist herI have put my contact information below, please do not hesitate to contact me.Thank you, [redacted] Chavez [redacted] @harvardcollect.com [redacted] ***
Hi, On receipt of the complaint, we have taken following steps to resolve the consumer complaint:We have two accounts for the consumer placed with us for collections:Account# [redacted] , with an outstanding balance of $759.00, andAccount# [redacted] , with an outstanding balance of $58.001- Closed the accounts on our system as a disputed.2- Submitted a delete request with the credit reporting agencies.3- Investigated the accounts and observed that there has been no collection activity initiated from usWe only updated the credit bureaus to report the dispute on these accounts on 07/11/2016.Thank You,Harvard Collection Services
RE: Revdex.com Complaint Case # - [redacted] , [redacted] We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services (HCS)The facts as we currently understand them are: · We have previously received a complaint from the consumer on 07-12-· The verification of debt has already been mailed to the consumer on 03-23-· We have requested more information from the client for the validation as per the consumer request · The account has been deleted from the credit reports If I can be of further assistance please feel free to contact me directly at [redacted] Sincerely, Harvard Collection Services
We have processed the final payment as per your authorization and the account is settledThe account has been submitted for credit deletionThe AUD #’s are as follows: AUD Control Number: [redacted] AUD Control Number: [redacted] AUD Control Number: [redacted] Thank you,Harvard Collection Services
Hi,On receipt of the message we have taken following steps to investigate and resolve the consumer's complaint:1- We did send the collection letter to the consumer on 02/03/The address provided by our client is different from the address consumer has mentioned in this compliant.2- We did make attempt to contact consumer at the phone number provided by our client but we could not establish any contact with the consumer even after subsequent attempts to contact him.3- Per the consumer's desired resolution, we have requested for the validation documents with our clients.4- Per consumer's desired resolution, we have submitted a delete request with the credit bureausThank You,Harvard Collection Services
Complaint: [redacted] I am rejecting this response because: I set up payment with TWO of their employees and made it clear to BOTH I would pay the agreed amount as long as no report would be reported to my creditTHIS month I am purchasing a new home and their negative report will have an effect on my interest rate making my house payment higher for the length of my loanThey did not stand behind their promise therefore at minimum I would like a full refund of all my money that I paid to their company $ Sincerely, [redacted]
Contact Name and Title: Taranpreet [redacted] Contact Phone: Contact Email: ***@harvardcollect.com Hi, This response is in regards to case# [redacted] Mr [redacted] , we are unable to pull up any account with the information you have providedIn order for us to help you, kindly provide more information Thanks
This is in response to the complaint filed by Mr. [redacted] ***. We have requested the documents from our client regarding Mr. ***'s account. Once we have received the documents we will send the information to Mr. [redacted] to the address of [redacted] Ct Saint Louis MO 63141. The account will... remain on a hold status until we get the documents for Mr. ***. If you have any additional questions or concerns please do not hesitate to contact our office.
Hi, On receipt of the complaint, we have taken following steps to get it resolved:1- We have closed the account on our system as disputed.2- Requested all the available documentation for this account from our clients.3- Submitted a deletion request with the credit reporting agencies. Thank... You,Harvard Collection Services.
Re: Revdex.com Complaint ID: [redacted] __ [redacted] , [redacted] W We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services (HCS) The facts as we currently understand them are: · The account was placed with us by our client on 02-01-· We never had a contact with the consumer on this account · We have been receiving payments on the account since March · We have been notified by the client that a copy of Explanation of Benefits was sent to the consumer in Feb If I can be of further assistance please feel free to contact me directly at 877- [redacted] Sincerely, Harvard Collection Services
Complaint: [redacted] I am rejecting this response because:Harvard Collections has a number of these same type of complaints These complaints mostly have to do with Harvard attacking credit to collect on bills that don't exist In my case, I lost my job because I failed my background investigation for my clearance Harvard had placed a collections account on my credit without even notifying me that they were looking for a payment No letter, no phone call no nothing until I lost my job And they were trying to collect for a company that was out off business years ago They did not count on me finding the records from that company in a back office of another company These people will go on doing this to other people until they are stopped This has cost me about $10,for a $phony bill I do not want these people to continue to hurt others By the way, these jpg attachments you send do not make any sense Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: Harvard removed one account that they reported but it is one remaining that is not removedthere were accounts total from Harvard they only removed Sincerely, [redacted] ***
RE: Revdex.com Complaint Case # - [redacted] ***, [redacted] T We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services (HCS)The facts as we currently understand them are: · The account was placed with us by our client on 04-06-· There has been no contact made with the consumer till date · We received a correspondence from the consumer on 07-03-stating that she is disputing the debt and requests for validation · We requested the validation from the client on consumer request and the account was placed on Dispute status · The consumer again sent a correspondence stating a dispute on 07-05-· The verification of debt was sent to the consumer on 07-12-on the mailing address · We received a CFPB complaint from the consumer on 07-14-17, we informed consumer that the account is on dispute status till further notification from the client · The account is closed in our office as of 07-18-as per the client request and deleted from credit bureau If I can be of further assistance please feel free to contact me directly at 877- [redacted] Sincerely, Harvard Collection Services
We have done all that can be done to update the credit reportWe have created a manual deletion and the deletion has been uploaded through our monthly credit reporting filesWe are not certain how long it takes the credit reporting agencies to updated their recordsThe AUD confirmation number is our confirmation number that the deletion was created and submittedWe did a check on our end and we are being advised that the account is not reflecting on the CBR Thank you,Harvard Collection Services, Inc
Hi, We have reviewed the consumer's complaint and have taken following actions: 1- The action required form our end to delete the account has already been initiated, however it might take some time for the credit reporting agencies to remove the accountThank You, Harvard Collection Services
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. ONLY if they do not put the account debt on my credit report. If it has been put on my report it is to be removed IMMEDIATELY! I contacted the company and they told me that I was not able to send the paperwork to my insurance company because it was "too late."I have moved and my new address is [redacted] Rd N [redacted] , MS 39047 Sincerely, [redacted]
Hi, We have again submitted the deletion requests on the accounts with the credit reporting agencies per following details:Account# [redacted] , control# [redacted] Account# [redacted] , control# [redacted] Thank You,Harvard Collection Services
This is in regards to the above complaint that was received from Mr [redacted] Mr [redacted] account has been closed in our office as of December 1, The canceled letter was mailed out to Mr [redacted] 's address of [redacted] , FL The account has been deleted from Mr [redacted] s credit report as wellIf you have any questions or concerns please do not hesitate to contact our officeThank you, [redacted]
(The consumer indicated he/she DID NOT accept the response from the business.) I don't accept this response because they haven't honored my request for a debt validationThey claim not to have any information on the account or me but they are still reporting the fraud account on my credit profile which is against the Fair credit reporting actDelete this account or I won't hesitate to contact a consumer attorney for violation of my consumer rightsThank you
RE: Revdex.com Complaint Case # - [redacted] [redacted] , [redacted] We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services (HCS)The facts as we currently understand them are: · The account was placed with us by our client on 03-02-· The consumer sent a dispute letter on 5-23-and requested for validation of debt · The account was moved to Dispute status and validation of debt was requested from the client on consumer request · On 5-29-we again received a dispute from the consumer through E-Oscar · The account was closed and sent back to the client on 07-03-· The account has been deleted from the credit report on 07-06- If I can be of further assistance please feel free to contact me directly at ***-***-*** Sincerely, Harvard Collection Services
This is in regards to the complaint that was filed by Ms [redacted] ***- [redacted] After reviewing Ms [redacted] 's complaint, HCS was unable to locate an account for Ms [redacted] in our system with any of the information that she has providedHCS did try to locate her account with the name, address, and telephone number and had no results If Ms [redacted] would like to call our office and speak to me directly, I will be happy to assist herI have put my contact information below, please do not hesitate to contact me.Thank you, [redacted] Chavez [redacted] @harvardcollect.com [redacted] ***
Hi, On receipt of the complaint, we have taken following steps to resolve the consumer complaint:We have two accounts for the consumer placed with us for collections:Account# [redacted] , with an outstanding balance of $759.00, andAccount# [redacted] , with an outstanding balance of $58.001- Closed the accounts on our system as a disputed.2- Submitted a delete request with the credit reporting agencies.3- Investigated the accounts and observed that there has been no collection activity initiated from usWe only updated the credit bureaus to report the dispute on these accounts on 07/11/2016.Thank You,Harvard Collection Services
RE: Revdex.com Complaint Case # - [redacted] , [redacted] We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services (HCS)The facts as we currently understand them are: · We have previously received a complaint from the consumer on 07-12-· The verification of debt has already been mailed to the consumer on 03-23-· We have requested more information from the client for the validation as per the consumer request · The account has been deleted from the credit reports If I can be of further assistance please feel free to contact me directly at [redacted] Sincerely, Harvard Collection Services
We have processed the final payment as per your authorization and the account is settledThe account has been submitted for credit deletionThe AUD #’s are as follows: AUD Control Number: [redacted] AUD Control Number: [redacted] AUD Control Number: [redacted] Thank you,Harvard Collection Services
Hi,On receipt of the message we have taken following steps to investigate and resolve the consumer's complaint:1- We did send the collection letter to the consumer on 02/03/The address provided by our client is different from the address consumer has mentioned in this compliant.2- We did make attempt to contact consumer at the phone number provided by our client but we could not establish any contact with the consumer even after subsequent attempts to contact him.3- Per the consumer's desired resolution, we have requested for the validation documents with our clients.4- Per consumer's desired resolution, we have submitted a delete request with the credit bureausThank You,Harvard Collection Services
Complaint: [redacted] I am rejecting this response because: I set up payment with TWO of their employees and made it clear to BOTH I would pay the agreed amount as long as no report would be reported to my creditTHIS month I am purchasing a new home and their negative report will have an effect on my interest rate making my house payment higher for the length of my loanThey did not stand behind their promise therefore at minimum I would like a full refund of all my money that I paid to their company $ Sincerely, [redacted]
Contact Name and Title: Taranpreet [redacted] Contact Phone: Contact Email: ***@harvardcollect.com Hi, This response is in regards to case# [redacted] Mr [redacted] , we are unable to pull up any account with the information you have providedIn order for us to help you, kindly provide more information Thanks
This is in response to the complaint filed by Mr. [redacted] ***. We have requested the documents from our client regarding Mr. ***'s account. Once we have received the documents we will send the information to Mr. [redacted] to the address of [redacted] Ct Saint Louis MO 63141. The account will... remain on a hold status until we get the documents for Mr. ***. If you have any additional questions or concerns please do not hesitate to contact our office.
Hi, On receipt of the complaint, we have taken following steps to get it resolved:1- We have closed the account on our system as disputed.2- Requested all the available documentation for this account from our clients.3- Submitted a deletion request with the credit reporting agencies. Thank... You,Harvard Collection Services.
Re: Revdex.com Complaint ID: [redacted] __ [redacted] , [redacted] W We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services (HCS) The facts as we currently understand them are: · The account was placed with us by our client on 02-01-· We never had a contact with the consumer on this account · We have been receiving payments on the account since March · We have been notified by the client that a copy of Explanation of Benefits was sent to the consumer in Feb If I can be of further assistance please feel free to contact me directly at 877- [redacted] Sincerely, Harvard Collection Services
Complaint: [redacted] I am rejecting this response because:Harvard Collections has a number of these same type of complaints These complaints mostly have to do with Harvard attacking credit to collect on bills that don't exist In my case, I lost my job because I failed my background investigation for my clearance Harvard had placed a collections account on my credit without even notifying me that they were looking for a payment No letter, no phone call no nothing until I lost my job And they were trying to collect for a company that was out off business years ago They did not count on me finding the records from that company in a back office of another company These people will go on doing this to other people until they are stopped This has cost me about $10,for a $phony bill I do not want these people to continue to hurt others By the way, these jpg attachments you send do not make any sense Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: Harvard removed one account that they reported but it is one remaining that is not removedthere were accounts total from Harvard they only removed Sincerely, [redacted] ***
RE: Revdex.com Complaint Case # - [redacted] ***, [redacted] T We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services (HCS)The facts as we currently understand them are: · The account was placed with us by our client on 04-06-· There has been no contact made with the consumer till date · We received a correspondence from the consumer on 07-03-stating that she is disputing the debt and requests for validation · We requested the validation from the client on consumer request and the account was placed on Dispute status · The consumer again sent a correspondence stating a dispute on 07-05-· The verification of debt was sent to the consumer on 07-12-on the mailing address · We received a CFPB complaint from the consumer on 07-14-17, we informed consumer that the account is on dispute status till further notification from the client · The account is closed in our office as of 07-18-as per the client request and deleted from credit bureau If I can be of further assistance please feel free to contact me directly at 877- [redacted] Sincerely, Harvard Collection Services
We have done all that can be done to update the credit reportWe have created a manual deletion and the deletion has been uploaded through our monthly credit reporting filesWe are not certain how long it takes the credit reporting agencies to updated their recordsThe AUD confirmation number is our confirmation number that the deletion was created and submittedWe did a check on our end and we are being advised that the account is not reflecting on the CBR Thank you,Harvard Collection Services, Inc
Hi, We have reviewed the consumer's complaint and have taken following actions: 1- The action required form our end to delete the account has already been initiated, however it might take some time for the credit reporting agencies to remove the accountThank You, Harvard Collection Services
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. ONLY if they do not put the account debt on my credit report. If it has been put on my report it is to be removed IMMEDIATELY! I contacted the company and they told me that I was not able to send the paperwork to my insurance company because it was "too late."I have moved and my new address is [redacted] Rd N [redacted] , MS 39047 Sincerely, [redacted]
Hi, We have again submitted the deletion requests on the accounts with the credit reporting agencies per following details:Account# [redacted] , control# [redacted] Account# [redacted] , control# [redacted] Thank You,Harvard Collection Services
This is in regards to the above complaint that was received from Mr [redacted] Mr [redacted] account has been closed in our office as of December 1, The canceled letter was mailed out to Mr [redacted] 's address of [redacted] , FL The account has been deleted from Mr [redacted] s credit report as wellIf you have any questions or concerns please do not hesitate to contact our officeThank you, [redacted]
(The consumer indicated he/she DID NOT accept the response from the business.) I don't accept this response because they haven't honored my request for a debt validationThey claim not to have any information on the account or me but they are still reporting the fraud account on my credit profile which is against the Fair credit reporting actDelete this account or I won't hesitate to contact a consumer attorney for violation of my consumer rightsThank you