[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,*** ***
The original estimate for the repair to the engine was basedon jobs we have done in the past similar to this oneFar more damage was foundonce we started into the jobThe repair involved a long process for removal ofa severely corroded bolt from the powerhead of the engine
The customer came by to check on progress afew days before the service was completed on his engineHe was advised that itwas taking an excessive amount of labor time to complete the work. We apologize for this and the fact thebusiness owner was not available to talk with him at that time. We are going to refund the customer thedifference of $to remedy the situation and apologize again for theinconvenience
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,*** ***
The original estimate for the repair to the engine was basedon jobs we have done in the past similar to this oneFar more damage was foundonce we started into the jobThe repair involved a long process for removal ofa severely corroded bolt from the powerhead of the engine
The customer came by to check on progress afew days before the service was completed on his engineHe was advised that itwas taking an excessive amount of labor time to complete the work. We apologize for this and the fact thebusiness owner was not available to talk with him at that time. We are going to refund the customer thedifference of $to remedy the situation and apologize again for theinconvenience