In response to Mr. [redacted]'s comments:There is no reluctance on our part to repair any thing that is causing a noise from the system. Mr. [redacted] has a warranty from Continental and we are willing to make any necessary adjustments to rectify the problem.I do not see any reason for a different company to make any adjustments to a system that we are responsible for and adjustments we are willing to make. A warranty is offered and honored for a reasons such as this. I do not understand why Mr. [redacted] doesn't want us to honor our warranty commitment. In reference to Mr. [redacted] being put on hold, again, I apologize. To show good faith and if given the opportunity to make any required adjustments, we will extend the warranty an additional year from the date of service. Thank you,[redacted], PresidentContinental Engineering
In response to Mr. [redacted]'s comments:There is no reluctance on our part to repair any thing that is causing a noise from the system. Mr. [redacted] has a warranty from Continental and we are willing to make any necessary adjustments to rectify the problem.I do not see any reason for a different company to make any adjustments to a system that we are responsible for and adjustments we are willing to make. A warranty is offered and honored for a reasons such as this. I do not understand why Mr. [redacted] doesn't want us to honor our warranty commitment. In reference to Mr. [redacted] being put on hold, again, I apologize. To show good faith and if given the opportunity to make any required adjustments, we will extend the warranty an additional year from the date of service. Thank you,[redacted], PresidentContinental Engineering