Consumer Service Plans Reviews (5)
Consumer Service Plans Rating
Address: 97 Arco Drive, St. Charles, Missouri, United States, 63033
Phone: |
Show more...
|
Add contact information for Consumer Service Plans
Add new contacts
ADVERTISEMENT
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
See attached
Complaint: ***
I am rejecting this response because: Consumer Service Plan had contacted me that my plan had expired on my car. They told me that a lower rate would apply due to the mileage of the car. I tried to cancel a few days later and they talked me in to
keeping it. I did have to take my car for service due to it running rough and found out that a spark plug needed to be replaced and the check engine light was on. Consumer Services said that it was not covered due to a service maintenance issue. After I paid for the spark plug replacement, more issues arose. I was told that it was a cylinder head which needed replacing and the charge was over $8000. Consumer Service Plan asked for the oil change records. Then, they told me that my contract/warranty was being cancelled since my car title indicated that my car had been salvaged. I was never told what was covered and not covered. Since this is a costly repair, the company is trying to void my warranty for reasons they should have been aware of since they approached me for coverage
Sincerely,
*** ***
see attached
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]