Consumer MedHelp, Inc. Reviews (2)
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Consumer MedHelp, Inc. Rating
Address: 94 New Salem St Ste 104, Wakefield, Massachusetts, United States, 01880-1906
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Sent: Wednesday, August 16, 12:PM Subject: Complaint *** Dear Sir or Madam: We regret the delay in responding to the customer's request for a merchandise return authorization. As the customer stated in their description, the item purchased was a non-returnable item and required
special authorization. That return was authorized and a refund has been issuedThank you
I ordered a product from MedHelp and have been trying to get a return authorization per their website instructionsSimilar to people filing the other complaints, I have reached the desk of the president (also the customer service desk) and left numerous messages, but have not received a call backThis appears to be a delaying tactic, especially since returns are not allowed after daysMy return requires a discussion, since it is an unopened item, that if opened would not be eligible for return and I therefore need the authorization This is very unprofessional behavior at best