First, I want to say that issue has been resolved, but I want to point out a serious misstatement by Mr [redacted] .He did not buy the coins from CMI Gold & Silver In He bought them from Onlygold.com, a company some of whose assets we purchased years ago We did not receive records of transactions prior to our purchase We made a diligent effort to find any record of his purchase while he was adamant that he had bought from CMI.When I became personally involved and spoke with Mr [redacted] , we determined that his purchase had been with Onlygold.com Upon learning that, CMI staff contacted the former owners of Onlygold.com and the invoice for the purchase was located and a copy was emailed to Mr [redacted] .I think that Mr [redacted] t is now satisfied
First, I want to say that issue has been resolved, but I want to point out a serious misstatement by Mr [redacted] .He did not buy the coins from CMI Gold & Silver In He bought them from Onlygold.com, a company some of whose assets we purchased years ago We did not receive records of transactions prior to our purchase We made a diligent effort to find any record of his purchase while he was adamant that he had bought from CMI.When I became personally involved and spoke with Mr [redacted] , we determined that his purchase had been with Onlygold.com Upon learning that, CMI staff contacted the former owners of Onlygold.com and the invoice for the purchase was located and a copy was emailed to Mr [redacted] .I think that Mr [redacted] t is now satisfied