Concord Home Mortgage Reviews (%countItem)
Concord Home Mortgage Rating
Address: 5 Christy Dr Ste 202, Chadds Ford, Pennsylvania, United States, 19317-8600
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I contacted Chuck M in early January of 2018. Mr M and I have worked together before . Infact he did the settlement for this house 3yrs ago.
I contacted him again to possibly refinance my home w/cash out to do some renovations. This home was a fixer upper. I told him that I wanted to borrow money to add 2 bedrooms and a full bath.
Mr M said he could help me. I sent him all the paperwork needed and the credit card. For the house appraisal. The appraisal would cost $485.00.
I received a phone call from Mr. M explaining that the house did not appraise for the amount of the loan. That they would not be able to lend me the money. Of course I was upset. Now I was left with a bill and nothing to show for it.
I talked with other banks and realtors and they said that he (Mr. M) used the wrong mortgage for what you need or wanted to do.
He was trying to sell you a 30yr fixed on a fixer upper. He should of sold you an *** which is used for what you need or want to do.
I am now working with a bank on this.
Mr M is a senior officer and I believe he should of known this. This is his business we go to them to help us with what we need.
As previously mentioned he sold me this house and was aware it was a fixer upper. We did discuss this earlier in the process.
All I am asking is for a refund on the appraisal.
I did ask Mr. M if he was aware of this kind of loan and he said yes. But it carried a ***. He didn't think I would want this. I was not offered the choice.
To Whom It May Concern, I'd like to speak to someone about a complaint / review against my company. I've been in business for many years and I've never had a complaint. Now I have a customer who filed a complaint after trying to stop payment on a service and her credit card denied the stop. The service was provided. Not sure why she feels she shouldn't pay for the service. It wasn't even my service so it's not my money to give back her house didn't appraise for what she thought it was worth and she immediately tried to stop payment on the bill. Her credit card company investigated and found out that she willingly let the appraiser in the house and was all on board until she got the report with a value lower than she told us it was worth. When she didn't get the value she wanted she decided to try to stiff the appraiser for his fee. I don't know why she called me to get the money I'm not the appraiser but it seems awful unfair that she can trash my company on the internet without any due process. She never even called me to discuss this. This happened last February. I guess recently she applied somewhere else and they told her to try a different type of loan which she did not qualify for with us. Since this is my only review from literally 1000's of customers it looks very bad and I need to be able to either have it removed or at least put a rebuttal up. If someone could get back to me to help me with the next steps that would be great.-- Thank You,Jim RNMLS ID 146431Concord Home Mortgage
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID and find that this resolution is satisfactory to me.
Regards