Concierge's Home Improvement & Renovation

Hi thereThank you for your concernsDue to the nature of the event we were in no way negligent by taking the proper steps in moving your refrigeratorWe removed necessary parts and doors Unfortunately the doorway was narrow and the refrigerator was a very large modelIt was a used refrigerator and we attempted an offer with the customer for the slight cosmetic damage We have tried to demonstrate a good faith effort to resolve your damage including reimbursement for half the cost of a new door That specific model had a replacement door value of around $ The offer was rejected Again, I apologize about your situation and hope I was able to address your concerns.Thank you