Computer HQ

The client and I are now working directly between each other, there was a slight misunderstanding about price, and we have already come up with a solution

From: [redacted] Sent: Monday, March 27, 10:PMSubject: Computer HQ ComplaintI would like to close my complaint with computer hq as the employee/employer and I have reached an agreement [redacted]

I came in with my broken less than a year old samsung edgeThey needed to replace the LCD screen which originally Austin B*** had said would be 250$We said let's do it then he said 350$ with a 75$ labor fee when he rung us upWe paid the 350$ assuming that was the 250+with taxA week goes by they tell me they cut my Menu Chord so I cannot close apps on my phone but the screen was okAll this because they put too much adhesive on the screenWithin the hour of having my phone back I noticed a pressure crack (faint red line) on my screen because they broke it which they later confirmed when we brought my phone backThey sent off for another screen and have kept my phone for weeks now without informing us whatsoeverWe havent even gotten a refund or the broken phone back because they are waiting on another screen and menu chordSo now my mother who owns the phone is paying half a month of phone bill for my phone when I havent gotten to use it in almost weeks nowWe as

The client and I are now working directly between each other, there was a slight misunderstanding about price, and we have already come up with a solution.

From: [redacted] Sent: Monday, March 27, 2017 10:47 PMSubject: Computer HQ ComplaintI would like to close my complaint with computer hq as the employee/employer and I have reached an agreement. [redacted]