Computer Dimensions

We understand and empathize with Ms [redacted] frustration One thing that is practically guaranteed is that an Apple computer purchased today will see anything from minor improvements, to a complete replacement sometime between tomorrow and the next eight months But, it will be seven years before any product is declared obsolete by Apple Inc.Unfortunately, Apple introduces new or updated products without advanced notice to resellers, so we are unable inform consumers that an update is coming In this case, it was a minor update announced the week following her computer purchase.Our policy is no return for open products, products with activated warranties, or products put into use by the customer, or by us at the customer's request We cannot resell these items as new, or return them to Apple