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Description: HOSIERY-RETAIL
Address: 601 Acorn St, Deer Park, New York, United States, 11729-3602
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I have spent thousands of dollars on this website. Lately, delivery service has gone down. I have two pairs of stockings missing. When I asked for information at customer service, I was insulted by someone named Owen who has now blocked me from any customer service at the intenet site. They do not have any Twitter or Facebook page, so it is impossible to contact them.
This is just blatant untruth. I will post the full correspondence here so you can judge for yourself.
Hello ***, Order# *** was returned to us on Friday…*** It was marked unclaimed by the post office in Mexico. I see you also have a shipping address in the USA. Would you like us to ship to that address at no charge?
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I read and replied to the business on 08//2018 asking them to ship my items and they didn't. This is the reason my complaint is not resolved.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
I purchased a pair of Juzo Soft Leggings 15-20 mmHg Footless Compression Pantyhose from this company, and the product I received is not the same color that was advertised on the site. Section 5(a) of the FTC Act prohibits unfair and deceptive acts in commerce. In spite of the fact that their advertising was deceptive, they refused to exchange the product.