Comprehensive Tax Services

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[redacted] *** called our office on November 16th stating her April 8th visit was a physical exam and she should not have a copayWe reached out to the office and coding department to have the record reviewedRWJ responded that we do not participate with the patients insurance and patient discussed other issues not related to a wellness examThe patient was called and made aware of the answer, since she was still disputing we sent her a second level of appeal form and continued to hold the $chargeAt this point we are still waiting for a response to the second appeal.Hope this helps

I was advised by the office today to remove the charge for the office visit on April 8th The $the patient was disputing has been adjust off the account

Thank u so much For your assistance They send check for the amount of the refund Thanks again

[redacted] called our office on November 16th 2016 stating her April 8th visit was a physical exam and she should not have a copay. We reached out to the office and coding department to have the record reviewed. RWJ responded that we do not participate with the patients...

insurance and patient discussed other issues not related to a wellness exam. The patient was called and made aware of the answer, since she was still disputing we sent her a second level of appeal form and continued to hold the $15.00 charge. At this point we are still waiting for a response to the second appeal.Hope this helps

The [redacted] explanation of benefits indicated the member was responsible for the services as they were not covered under their benefit plan. We placed a call to [redacted] & it was determined that the service was covered under a capitation agreement with [redacted]. The balance was adjusted on the...

patient account. I am sending the patient a letter that this issue is resolved. Please let me know if you have any questions. Thank you.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]