Compliance PHD

Revdex.com Case #: [redacted] Customer Care Case #: [redacted]    Dear     Thank you for notifying our office of the concern filed by [redacted] at the Knights Inn property in Atlantic City, NJ.   We apologize that the property did not meet the guest's expectations of our brand's high standard of guest service. Customer Care would like to offer [redacted] a check in the amount of $200.00 as a gesture of goodwill. Please let me know if this is acceptable to him, and if so, please have him provide his current mailing address.   Thank you,   Mary B.  Liaison, Customer Care Wyndham Hotel Group Phone: [redacted]

Thank you for contacting Wyndham Hotel Group. I would be happy to assist you further but I need a little more information to help. Please provide the following: - Name of the guest on the reservation- Property address, including city and state- Date of arrival- Date of departure-...

Reservation confirmation number I look forward to assisting you.  Thank you!