Complete Bookkeeping Services

December 24, Dear Revdex.com,I received your letter regarding a complaint against my businessThe complaint was submitted on 12/18/and was assigned an ID of [redacted] ,The corporate taxes were completed correctlyAn extension was filed for the client because their books were not in the proper order to file a complete and accurate tax return by the due date of March 15, Information was requested through e-mails to the clientInformation needed included credit card charges that were missing from their [redacted] as well as other needed informationBank accounts and loans needed to be reconciled as well as accounts receivable and accounts payableOther accounts in [redacted] also needed to be cleaned up in order to file an accurate tax returnOnce all the info was received and processed, a complete and accurate tax return could be preparedThe tax return was filed on August 3, 2015.The penalties and interest the client was assessed was due to the fact that there was a balance owed to the state with the corporate tax returnBecause this balance was paid after the original due date of the return, the state charged penalties and interest for late payment of tax.We have a "Personal Guarantee" that each client receives with their completed tax return (please see enclosed copy)It reads "You have our full assurance that, should you ever be assessed a penalty because of our error, although we cannot assume the liability for additional taxes or the interest due, we will assume liability for that penalty." In this situation, I do not feel the penalty is due to our error, Had the corporate tax return been able to be filed by the original due date and the balance due paid by the original due date, there would not be penalties and interest for late payment of taxThank you for giving me the opportunity to explain our position on this matterSincerely, Susan GEA - Enrolled Agent Owner

December 24, 2015Dear Revdex.com,I received your letter regarding a complaint against my businessThe complaint was submitted on 12/18/and was assigned an ID of ***,The corporate taxes were completed correctlyAn extension was filed for the client because their books were not in the proper
order to file a complete and accurate tax return by the due date of March 15, Information was requested through e-mails to the clientInformation needed included credit card charges that were missing from their *** as well as other needed informationBank accounts and loans needed to be reconciled as well as accounts receivable and accounts payableOther accounts in *** also needed to be cleaned up in order to file an accurate tax returnOnce all the info was received and processed, a complete and accurate tax return could be preparedThe tax return was filed on August 3, 2015.The penalties and interest the client was assessed was due to the fact that there was a balance owed to the state with the corporate tax returnBecause this balance was paid after the original due date of the return, the state charged penalties and interest for late payment of tax.We have a "Personal Guarantee" that each client receives with their completed tax return (please see enclosed copy)It reads "You have our full assurance that, should you ever be assessed a penalty because of our error, although we cannot assume the liability for additional taxes or the interest due, we will assume liability for that penalty."In this situation, I do not feel the penalty is due to our error, Had the corporate tax return been able to be filed by the original due date and the balance due paid by the original due date, there would not be penalties and interest for late payment of tax.Thank you for giving me the opportunity to explain our position on this matter.Sincerely,Susan G.EA - Enrolled Agent Owner

December 24, 2015
Dear Revdex.com,I received your letter regarding a complaint against my business. The complaint was submitted on 12/18/2015 and was assigned an ID of [redacted],The corporate taxes were completed correctly. An extension was filed for the client because their books were not...

in the proper order to file a complete and accurate tax return by the due date of March 15, 2015. Information was requested through e-mails to the client. Information needed included credit card charges that were missing from their [redacted] as well as other needed information. Bank accounts and loans needed to be reconciled as well as accounts receivable and accounts payable. Other accounts in [redacted] also needed to be cleaned up in order to file an accurate tax return. Once all the info was received and processed, a complete and accurate tax return could be prepared. The tax return was filed on August 3, 2015.The penalties and interest the client was assessed was due to the fact that there was a balance owed to the state with the corporate tax return. Because this balance was paid after the original due date of the return, the state charged penalties and interest for late payment of tax.We have a "Personal Guarantee" that each client receives with their completed tax return (please see enclosed copy). It reads "You have our full assurance that, should you ever be assessed a penalty because of our error, although we cannot assume the liability for additional taxes or the interest due, we will assume liability for that penalty."
In this situation, I do not feel the penalty is due to our error, Had the corporate tax return been able to be filed by the original due date and the balance due paid by the original due date, there would not be penalties and interest for late payment of tax.
Thank you for giving me the opportunity to explain our position on this matter.
Sincerely,
Susan G.
EA - Enrolled Agent Owner