Community Midwifery Services, LLC

Initial Business Response / [redacted] (1000, 5, 2015/09/30) */ Due to the restrictions we have to disclose any information of a medical nature we are unable to answer any of these claimsAny grievances should be directed to The Oklahoma Midwives Alliance Review BoardThe Grievance mechanism may be initiated in writing by contacting the Alliance at [redacted] XXXXX Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) My medical records are not necessary for this business to address the complaint The doctor and his relationship to this business were stated in the contract incorrectlyWhen it came time, before the week deadline for a refund, and I requested a transfer, I was not informed that this doctor was not, in fact, doing OB coordinate care with this businessThis business intended (I have this documented) to transfer my care late in my pregnancy without notifying me of their intent of this We signed this contact, in large part, because of the business' relationship with the aforementioned doctorIn fact, this was a deciding factor in our signing of the contract The things that can be addressed without medical records are : The incorrectly advertised relationship with the doctor in the contract Failure to inform us, as consumers of this business, that this relationship was not as promised in the contract when the transfer was requested Reason that the transfer was not carried out at the date requested before weeks If the business would like to provide proof that they did contact the doctor about coordinating my care with him (at the date that I requested a transfer), I will consent to releasing that, as that would be part of my medical records As I have previously stated, the Oklahoma Midwives Alliance Review Board is not an appropriate avenue for this complaint to be addressedThe board is made up primarily of the workers of this business and is therefore not an unbiased place to have this complaint reviewed and sorted out

Initial Business Response /* (1000, 5, 2015/09/30) */
Due to the restrictions we have to disclose any information of a medical nature we are unable to answer any of these claims. Any grievances should be directed to The Oklahoma Midwives Alliance Review Board. The Grievance mechanism may be...

initiated in writing by contacting the Alliance at [redacted] XXXXX
Initial Consumer Rebuttal /* (3000, 7, 2015/10/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My medical records are not necessary for this business to address the complaint.
The doctor and his relationship to this business were stated in the contract incorrectly. When it came time, before the 27 week deadline for a refund, and I requested a transfer, I was not informed that this doctor was not, in fact, doing OB coordinate care with this business. This business intended (I have this documented) to transfer my care late in my pregnancy without notifying me of their intent of this.
We signed this contact, in large part, because of the business' relationship with the aforementioned doctor. In fact, this was a deciding factor in our signing of the contract.
The things that can be addressed without medical records are :
1. The incorrectly advertised relationship with the doctor in the contract.
2. Failure to inform us, as consumers of this business, that this relationship was not as promised in the contract when the transfer was requested.
3 Reason that the transfer was not carried out at the date requested before 27 weeks.
If the business would like to provide proof that they did contact the doctor about coordinating my care with him (at the date that I requested a transfer), I will consent to releasing that, as that would be part of my medical records.
As I have previously stated, the Oklahoma Midwives Alliance Review Board is not an appropriate avenue for this complaint to be addressed. The board is made up primarily of the workers of this business and is therefore not an unbiased place to have this complaint reviewed and sorted out.