This email is in response to the letter you sent to Community Healthplex at Guion Road, Indianapolis, IN on 12/01/ Per your request, we are responding within business days Thank you for reaching out to us My name is Kent A [redacted] , I have served as the Director of Membership Services for the Healthplex for years Karin F [redacted] is one of our Membership Representatives who signed up Mr [redacted] and his family on 08/26/ After researching his account, speaking with Karin F*, the signing Membership Representative and Tommy M [redacted] in our Financial Office, I have found that the Healthplex does not appear to be in error concerning Membership # [redacted] MsF*, as in all of our Membership Representatives was diligent in explaining to Mr [redacted] about our “BUYERS RIGHT TO CANCEL.” Please refer to the attached document labeled, “ [redacted] ,” where MsF [redacted] brought to the member’s attention how to cancel their membership by highlighting these areas in pen Healthplex does not accept phone, fax or email requests to change, freeze or cancel a member’s account We explain, that we will accept a certified letter with the primary member’s original signature or in person within the Healthplex The reason for this is to protect the member from any falsifications or fraud I have also found notes on the account dated 12/18/14, 12/29/14, 01/13/15, 01/22/and 02/24/from Tommy M [redacted] l MrM [redacted] l attempted to reach Mr [redacted] via voicemail on each of these dates in a concerted effort to bring his account current or to be in communication with him to no avail Based on the communication and expectations established by Karin F [redacted] and the numerous attempts to reach Mr [redacted] concerning his balance and membership status, I cannot find where the Healthplex is in error Please let me know if you have any further concerns or questions Sincerely,Kent LA [redacted] Director of Membership Services | Community HealthplexGuion Rd|Indianapolis, IN Ph|www.ecommunity.com/healthplexhttps://www.facebook.com/Westview.Healthplex.Spo...⇄
This email is in response to the letter you sent to Community Healthplex at 3660 Guion Road, Indianapolis, IN 46222 on 12/01/16. Per your request, we are responding within 5 business days. Thank you for reaching out to us. My name is Kent A[redacted], I have served as the Director of...
Membership Services for the Healthplex for 18 years. Karin F[redacted] is one of our Membership Representatives who signed up Mr. [redacted] and his family on 08/26/16. After researching his account, speaking with Karin F[redacted], the signing Membership Representative and Tommy M[redacted] in our Financial Office, I have found that the Healthplex does not appear to be in error concerning Membership #[redacted]. Ms. F[redacted], as in all of our Membership Representatives was diligent in explaining to Mr. [redacted] about our “BUYERS RIGHT TO CANCEL.” Please refer to the attached document labeled, “[redacted],” where Ms. F[redacted] brought to the member’s attention how to cancel their membership by highlighting these areas in pen. Healthplex does not accept phone, fax or email requests to change, freeze or cancel a member’s account. We explain, that we will accept a certified letter with the primary member’s original signature or in person within the Healthplex. The reason for this is to protect the member from any falsifications or fraud. I have also found notes on the account dated 12/18/14, 12/29/14, 01/13/15, 01/22/15 and 02/24/15 from Tommy M[redacted]l. Mr. M[redacted]l attempted to reach Mr. [redacted] via voicemail on each of these dates in a concerted effort to bring his account current or to be in communication with him to no avail. Based on the communication and expectations established by Karin F[redacted] and the numerous attempts to reach Mr. [redacted] concerning his balance and membership status, I cannot find where the Healthplex is in error. Please let me know if you have any further concerns or questions. Sincerely,Kent L. A[redacted]Director of Membership Services | Community Healthplex3660 Guion Rd. |Indianapolis, IN 46222 Ph. 317.920.7424 |www.ecommunity.com/healthplexhttps://www.facebook.com/Westview.Healthplex.Sport...⇄
This email is in response to the letter you sent to Community Healthplex at Guion Road, Indianapolis, IN on 12/01/ Per your request, we are responding within business days Thank you for reaching out to us My name is Kent A [redacted] , I have served as the Director of Membership Services for the Healthplex for years Karin F [redacted] is one of our Membership Representatives who signed up Mr [redacted] and his family on 08/26/ After researching his account, speaking with Karin F
*, the signing Membership Representative and Tommy M [redacted] in our Financial Office, I have found that the Healthplex does not appear to be in error concerning Membership # [redacted] MsF
*, as in all of our Membership Representatives was diligent in explaining to Mr [redacted] about our “BUYERS RIGHT TO CANCEL.” Please refer to the attached document labeled, “ [redacted] ,” where MsF [redacted] brought to the member’s attention how to cancel their membership by highlighting these areas in pen Healthplex does not accept phone, fax or email requests to change, freeze or cancel a member’s account We explain, that we will accept a certified letter with the primary member’s original signature or in person within the Healthplex The reason for this is to protect the member from any falsifications or fraud I have also found notes on the account dated 12/18/14, 12/29/14, 01/13/15, 01/22/and 02/24/from Tommy M [redacted] l MrM [redacted] l attempted to reach Mr [redacted] via voicemail on each of these dates in a concerted effort to bring his account current or to be in communication with him to no avail Based on the communication and expectations established by Karin F [redacted] and the numerous attempts to reach Mr [redacted] concerning his balance and membership status, I cannot find where the Healthplex is in error Please let me know if you have any further concerns or questions Sincerely,Kent LA [redacted] Director of Membership Services | Community HealthplexGuion Rd|Indianapolis, IN Ph|www.ecommunity.com/healthplexhttps://www.facebook.com/Westview.Healthplex.Spo...⇄
This email is in response to the letter you sent to Community Healthplex at 3660 Guion Road, Indianapolis, IN 46222 on 12/01/16. Per your request, we are responding within 5 business days. Thank you for reaching out to us. My name is Kent A[redacted], I have served as the Director of...
Membership Services for the Healthplex for 18 years. Karin F[redacted] is one of our Membership Representatives who signed up Mr. [redacted] and his family on 08/26/16. After researching his account, speaking with Karin F[redacted], the signing Membership Representative and Tommy M[redacted] in our Financial Office, I have found that the Healthplex does not appear to be in error concerning Membership #[redacted]. Ms. F[redacted], as in all of our Membership Representatives was diligent in explaining to Mr. [redacted] about our “BUYERS RIGHT TO CANCEL.” Please refer to the attached document labeled, “[redacted],” where Ms. F[redacted] brought to the member’s attention how to cancel their membership by highlighting these areas in pen. Healthplex does not accept phone, fax or email requests to change, freeze or cancel a member’s account. We explain, that we will accept a certified letter with the primary member’s original signature or in person within the Healthplex. The reason for this is to protect the member from any falsifications or fraud. I have also found notes on the account dated 12/18/14, 12/29/14, 01/13/15, 01/22/15 and 02/24/15 from Tommy M[redacted]l. Mr. M[redacted]l attempted to reach Mr. [redacted] via voicemail on each of these dates in a concerted effort to bring his account current or to be in communication with him to no avail. Based on the communication and expectations established by Karin F[redacted] and the numerous attempts to reach Mr. [redacted] concerning his balance and membership status, I cannot find where the Healthplex is in error. Please let me know if you have any further concerns or questions. Sincerely,Kent L. A[redacted]Director of Membership Services | Community Healthplex3660 Guion Rd. |Indianapolis, IN 46222 Ph. 317.920.7424 |www.ecommunity.com/healthplexhttps://www.facebook.com/Westview.Healthplex.Sport...⇄