Upon returning home from a vacation we found our home phone not working and received a letter from Revdex.com stating a customer complaint. Immediately upon pulling in my driveway I called ms [redacted] and explained I was out of town and yes she was right our home phone rings and hangs up. As originally...
stated to ms [redacted] if issues came up with the round toilets A & A would be happy to replace them at no charge. The return work is to be performed on Monday 29th in the afternoon around 3:30-4:00. In reference to the charges a typical toilet install is 150$ we installed 2 toilets = $300 also a new kitchen faucet which the install is 100$ making the total labor 400$ which we already reduced that cost by 100$ due to the round toilets. This is a standard rate even [redacted] charges this rate faucets and toilets are a flat rate install not a hourly rate no matter if it takes 15 minutes or 2hrs. So there should not be any issue with cost at all. We here at A & A strive to provide 100% customer satisfaction on every job and this is the 1st issue in over 14 years serving the public.Thank you Tom Molloy ownerA & A Home Improvement
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. Tom came on 5/27 and installed the correct units, and we consider this complaint resolved.
Regards,
[redacted]
Upon returning home from a vacation we found our home phone not working and received a letter from Revdex.com stating a customer complaint. Immediately upon pulling in my driveway I called ms [redacted] and explained I was out of town and yes she was right our home phone rings and hangs up. As originally...
stated to ms [redacted] if issues came up with the round toilets A & A would be happy to replace them at no charge. The return work is to be performed on Monday 29th in the afternoon around 3:30-4:00. In reference to the charges a typical toilet install is 150$ we installed 2 toilets = $300 also a new kitchen faucet which the install is 100$ making the total labor 400$ which we already reduced that cost by 100$ due to the round toilets. This is a standard rate even [redacted] charges this rate faucets and toilets are a flat rate install not a hourly rate no matter if it takes 15 minutes or 2hrs. So there should not be any issue with cost at all. We here at A & A strive to provide 100% customer satisfaction on every job and this is the 1st issue in over 14 years serving the public.Thank you Tom Molloy ownerA & A Home Improvement
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. Tom came on 5/27 and installed the correct units, and we consider this complaint resolved.
Regards,
[redacted]