Comfort Inn-Silicon Vly East

Initial Business Response /* (1000, 5, 2015/10/06) */
Contact Name and Title: [redacted], GM
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@choicehotels.com
Our website (choicehotels.com/ca086 does state our cancellation policies. Also when making a reservation directly with the hotel we...

tell each guest that they have 24hrs prior to the arrival date to cancel. I will comp this guest next stay.
Thank you
Initial Consumer Rebuttal /* (2000, 7, 2015/10/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)