Comfort Inn Seekonk

The guest did make the reservation through a third party, I am the general manager and have not talked to themIt is a non refundable reservationThe trip advisor review is not under the same name so we do not even know who wrote the review

Revdex.com:
I have reviewed...

the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.  
I was the one doing the review but I did it under my sisters account by mistake cause I was using her I pad at the time. I found out that this hotel has had more complaints like this in the past. They lost my business for good. Mrs [redacted].Regards,
[redacted]

The guest did make the reservation through a third party,  I am the general manager and have not talked to them. It is a non refundable reservation. The trip advisor review is not under the same name so we do not even know who wrote the review.