Comfort Inn Downtown Denver Reviews (3)
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Comfort Inn Downtown Denver Rating
Address: 401 17th St, Denver, Colorado, United States, 80202-4005
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www.choicehotels.com
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Initial Business Response / [redacted] (1000, 6, 2015/12/16) */ We have responded to Mr [redacted] by emailing the following: Mr [redacted] , We have been able to locate your reservation in our systemWe apologize that you had missed your flight We appreciate your feedback and will definitely share this information with our teamHowever, we cannot be responsible for a minute delay, it is standard in valet to have our guests call minutes prior to receiving their vehicles, we also strongly encourage our guests to leave the hotel at least hours before a flight to anticipate possible delaysThe initial call down to the Front Desk exceeds this timeframe We must decline to compensate for airline fees and parking Thank you,
Initial Business Response /* (1000, 6, 2015/12/16) */
We have responded to Mr[redacted] by emailing the following:
Mr[redacted],
We have been able to locate your reservation in our systemWe apologize that you had missed your flight We appreciate your feedback and will definitely share
this information with our teamHowever, we cannot be responsible for a minute delay, it is standard in valet to have our guests call minutes prior to receiving their vehicles, we also strongly encourage our guests to leave the hotel at least hours before a flight to anticipate possible delaysThe initial call down to the Front Desk exceeds this timeframe
We must decline to compensate for airline fees and parking
Thank you,
Initial Business Response /* (1000, 6, 2015/12/16) */
We have responded to Mr. [redacted] by emailing the following:
Mr. [redacted],
We have been able to locate your reservation in our system. We apologize that you had missed your flight. We appreciate your feedback and will definitely share...
this information with our team. However, we cannot be responsible for a 20 minute delay, it is standard in valet to have our guests call 15 minutes prior to receiving their vehicles, we also strongly encourage our guests to leave the hotel at least 2 hours before a flight to anticipate possible delays. The initial call down to the Front Desk exceeds this timeframe.
We must decline to compensate for airline fees and parking.
Thank you,