Comcast Cable Communications

I have the receipt that shows the t-shirt was cleaned on 9/9/The receipt shows that the t-shirt and the other clothes were picked up on 9/21/The Dublin Cleaner front desk, Jennifer is able to assure you that the t-shirt was in there as wellThe payment was made on 9/21/I strongly suggest you to give a proper and professional responses because I do not think that you are taking this matter seriouslyYou did not even complete the first sentence that you wrote on your responseThe Revdex.com has already reviewed all the receipt and the damage that has been doneThe first time I took the t-shirt was on 7/24/It was worn on 7/29/2017, which already shows that the printing was damagedThe second time I came to the store was on 9/9/and you made it worseThe day of the pickup was 9/21/and the next day I already recorded the damage that is done on 9/22/at 7:amThe time frame was less than hours and I decided to issue a claim on thursday when Jennifer was on her shift because she was the one who offered that if there is a problem on my clothes, I can always issue a claimI attached three images in this responseTwo of them are the receipt, if you look closely the item numbers between the first and second receipt are the sameThe description is the same as wellThe third image is the picture that was taken at 7:am on 9/22/2017, the day after the item was picked upThe date on the picture is automatically provided by the phone and the representative from Revdex.com has reviewed and verified the informationThere is no information provided hereAll of my evidence are verified

I have called [redacted] and asked him to call me to seek compromise I left him a voicemail to call me directly It is getting to a point where we need to seek some compromise because the energy going into this from both sides is going to exceed the amount he has listed here and continuing to dispute the facts is not leading anywhere so I do not agree with his facts however I am open to seek a resolution we can both accept.***, I believe you can read this and if you didn't get the voicemail I just left please call me at ###-###-#### I have a meeting from PM to PM and am pretty flexible otherwise today

Does complaint comes from a woman who is trying to operate on memory from an agreement we made nearly months agoWe agreed we would not dispute where the spots came from and that we would compromise and split the cost of a new jacketWe further told her if we were able to get the spots out we would still give her back the old jacketWe both agreed that if the spots came out the old jacket was worthlessWe tried our best in the spots did not come outShe has not returned for months and we have sense disposed of the worthless jacket and made good on our agreement to cover half the price of a new replacementI have a telephone recording of our most recent conversation and which she asks for $and I sent that to herWe are no more happy than she is that her memory has failed her but we do wish she would have addressed this in less than months when the memory was fresh

The production manager has located and personally delivered the gray pair We agree we have an open invoice for the Navy pair and have confirmed with the customer that we are putting all resources towards locating and returning them ASAP

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to meThank you for your personal apology this morning and for quickly working to address the issue Regards, [redacted]

I can show POS tracking of the item in question having not been in our possession for over weeks before he accused us of the We cleaned and returned it in July in days then it wasn't till September he made the accusations It could have had anything on earth happen to it in those six weeks after he had it back Nothing else in our care at that time had anything like this wrong and we clean 3,garments per day so if we caused it we'd have many more than one complaint This is baseless

We have contacted the manufacturer, [redacted] Inc., for a return or exchange of the itemThe garment has been sent to them to determine if the manufacturer is at fault or whoever washed the garment ( [redacted] Cleaners)Currently, both parties are awaiting the response of the manufacturer in order to determine the next course of action.An attachment of the email thread can be added to this inquiry if necessary