Goo [redacted] Morning, I am writing back in response to complaint I [redacted] regar*ing [redacted] *** Columbus Women's Care has also reache [redacted] out to the patient to help her resolve this matter I woul [redacted] like to clarify we are Columbus Women's Care, her billing issue is with [redacted] who is their own corporation an [redacted] entity We *o not han*le the billing for [redacted] [redacted] has never notifie [redacted] the billing *epartment at Columbus Women's Care that there was an issue with a *iagnosis co*e for *ate of service 01/31/ Not only *o I han*le billing but I perio*ically assist at the front *esk The patient has been in our office for a**itional appointments since *ate of service 01/31/ She ha [redacted] not mentione [redacted] to any of our staff members that there was a co*ing issue or has she ever aske [redacted] to speak with me or our office manager The patient has emaile [redacted] the provi*er she seen in the office numerous times regar*ing her appointments but there was never a mention of any issues with Columbus Women's Care to resolve for her After reviewing the complaint I foun [redacted] that we *i [redacted] make a co*ing error with her lab or*er for 01/31/ I foun [redacted] the primary *iagnosis co*e submitte [redacted] was not a preventative co*e which may have cause [redacted] this patient to receive a bill I reache [redacted] out to [redacted] who is corporate account manager at [redacted] I aske [redacted] for this error to be fixe [redacted] an [redacted] that [redacted] will rebill her insurance company with the correct *iagnosis co*e I will attach a copy of the email correspon*ence [redacted] was notifie [redacted] on August 4th, that this took place Once the claim is a*ju*icate [redacted] will be notifie [redacted] by [redacted] if she has any financial responsibility Columbus Women's Care will not waive all other bills for follow up visits because those office visits were all vali [redacted] an [redacted] *i [redacted] not pertain to the co*ing error for *ate of service 01/31/ I have uploa*e [redacted] the me*ical recor*s as to why [redacted] ha [redacted] to come back for a**itional office appointments In conclusion [redacted] will nee [redacted] 30-*ays to resolve this billing matter If there is any a**itional information nee*e [redacted] please feel free to contact me at the information below The servicing provi*er [redacted] CNP is also will to attest to the vali*ity of all me*ical recor*s Thank you,Zakura V [redacted] Columbus Women's Care, Inc.Billing Coor*inator###-###-#### [redacted] ###-###-#### Billing Fax###-###-#### Main Office [redacted]
Goo [redacted] Morning, I am writing back in response to complaint I [redacted] regar*ing [redacted] *** Columbus Women's Care has also reache [redacted] out to the patient to help her resolve this matter I woul [redacted] like to clarify we are Columbus Women's Care, her billing issue is with [redacted] who is their own corporation an [redacted] entity We *o not han*le the billing for [redacted] [redacted] has never notifie [redacted] the billing *epartment at Columbus Women's Care that there was an issue with a *iagnosis co*e for *ate of service 01/31/ Not only *o I han*le billing but I perio*ically assist at the front *esk The patient has been in our office for a**itional appointments since *ate of service 01/31/ She ha [redacted] not mentione [redacted] to any of our staff members that there was a co*ing issue or has she ever aske [redacted] to speak with me or our office manager The patient has emaile [redacted] the provi*er she seen in the office numerous times regar*ing her appointments but there was never a mention of any issues with Columbus Women's Care to resolve for her After reviewing the complaint I foun [redacted] that we *i [redacted] make a co*ing error with her lab or*er for 01/31/ I foun [redacted] the primary *iagnosis co*e submitte [redacted] was not a preventative co*e which may have cause [redacted] this patient to receive a bill I reache [redacted] out to [redacted] who is corporate account manager at [redacted] I aske [redacted] for this error to be fixe [redacted] an [redacted] that [redacted] will rebill her insurance company with the correct *iagnosis co*e I will attach a copy of the email correspon*ence [redacted] was notifie [redacted] on August 4th, that this took place Once the claim is a*ju*icate [redacted] will be notifie [redacted] by [redacted] if she has any financial responsibility Columbus Women's Care will not waive all other bills for follow up visits because those office visits were all vali [redacted] an [redacted] *i [redacted] not pertain to the co*ing error for *ate of service 01/31/ I have uploa*e [redacted] the me*ical recor*s as to why [redacted] ha [redacted] to come back for a**itional office appointments In conclusion [redacted] will nee [redacted] 30-*ays to resolve this billing matter If there is any a**itional information nee*e [redacted] please feel free to contact me at the information below The servicing provi*er [redacted] CNP is also will to attest to the vali*ity of all me*ical recor*s Thank you,Zakura V [redacted] Columbus Women's Care, Inc.Billing Coor*inator###-###-#### [redacted] ###-###-#### Billing Fax###-###-#### Main Office [redacted]