Columbus Blue Jackets

From: [redacted] Sent: Monday, March 14, 3:PMTo: [redacted] Subject: Complaint ID [redacted] Regarding complaint [redacted] ( [redacted] ), we were unable to find any documentation of an incident as described in Mr [redacted] ’s complaint Regardless, we made contact with Mr [redacted] and will be providing him complimentary tickets to the 3/24/Blue Jackets game at Nationwide Arena (his choice) along with $in “Blue Jackets Dollars” to spend while he and his family are here.He has indicated his is satisfied with this solution.Larry H| Executive Vice President of Business Operations | Columbus Blue JacketsWNationwide Blvd, Columbus, Ohio 43215Phone [redacted] Cell: [redacted]

Thank you for bringing this to our attentionOur records reflect a refund was issued to the customer on April 25, We sincerely appreciate her business and hope she enjoys future Blue Jacket games

From: [redacted] Sent: Monday, March 14, 2016 3:40 PMTo: [redacted]Subject: Complaint ID [redacted]Regarding complaint [redacted] ([redacted]), we were unable to find any documentation of an incident as described in Mr....

[redacted]’s complaint.  Regardless, we made contact with Mr. [redacted] and will be providing him 3 complimentary tickets to the 3/24/2016 Blue Jackets game at Nationwide Arena (his choice) along with $200 in “Blue Jackets Dollars” to spend while he and his family are here.He  has indicated his is satisfied with this solution.Larry H. | Executive Vice President of Business Operations | Columbus Blue Jackets200 W. Nationwide Blvd, Columbus, Ohio 43215Phone[redacted] Cell: [redacted]