Columbine Moving & Storage (Former Owner)

This client's goods were picked up on 10/16/as agreed toHis delivery "window" was 10/to 11/3/The truck to **arrived on 10/28/to load his items from our warehouseThis truck didn't have enough room, due to other customer's shipments already on the truck, taking up more space
than estimatedIf we only partially loaded some of his items on this truck, this would have necessitated a second truck with the extra items that didn't fitI made the decision not to load a partial shipment & to keep the entire shipment togetherAs soon as I realized there was a problem, I notified the client via email on 10/29/2015, @ 8:a.m. about the delay, and giving him a new delivery "window" ending on 11/15/His shipment did deliver on 11/15/Unfortunately the size of the client's shipment, lbsdoes not qualify for a delay claimIn order to qualify for a delay claim the shipment would have to weigh 3,lbs