Columbia Heating & Cooling Inc

Revdex.com:
I met with Adam today and feel that his ideas to fix each of the issues is acceptable. I'm pleased with their quick response and commitment to customer satisfactionI am satisfied with the companies proposed resolutions to complaint ID ***
Sincerely,
*** ***

Columbia Heating and Cooling has a 1 year workmanship warranty for our customers. We have made several trips to [redacted]'s home to try to satisfy [redacted]'s complaints about the noise and the thermostat, and the owner of our company is returning there next week to see what else we can do to...

satisfy the situation. There are other thermostat options available that might better suit [redacted]'s situation and roof caps that can be installed. The installation of a furnace is a large undertaking and it is always best if the customer is home during the process to make decisions that need to be made.