Colorado Centre Of Dance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
IIt not about the money it about me have to keep you to get somebody to come out and finish the job this been going on since January, and it time for this to stop in have been more than patients with your company is had to take off twice for this I have talked to my lawyer again today if widows not right side or done right we how a problem it my jobs to call or keep calling to see when you are going to finish your secretary this check your phone record

I assume that he means "Quit lying to your customers" instead of "Quick liar to your customers".  As far as that goes, Jeremy (my sales rep) didn't lie to Mr. [redacted], he was unaware that the TVA had that stipulation in their program.  We don't set out to deceive any of our customers...

because we wouldn't be in business 12 years if we did.  We now know their rule on that and we will ask all future customers if their gas is vented outside or not.  The windows were very tight when we installed them and I agreed to re-order several of them so they would fit better and operate smoother.  I will be happy to send him a refund of $225 (the amount of his TVA rebate that he thought he was getting) when the re-ordered windows are installed.  I hope this satisfies Mr. [redacted] and hope he will be completely satisfied in the end.  Please let me know if there is something else I need to do.