Colon Flow

Upon review of Mr [redacted] 's complaint we have issued a credit of to his accountPlease allow five to ten business days for the credit to be seen We respectfully apologize for any inconvenience that Mr [redacted] may have incurredHowever should he seek any further resolution he can contact Customer Service at (800) 252-from 8:30AM-5PM PST

This letter is in response to a consumer complaint from Mr. [redacted] C [redacted].
We have received Mr.
Verdana, sans-serif;"> [redacted]’s
returned product on 01/27/14 and as of that date have cancelled any future
charges.  Mr. [redacted]
has only been charged for shipping and handling, which he agreed to when he
placed his order.  Our company has not
made any further charges to Mr. [redacted]’s account.
We respectfully apologize for any inconvenience that Mr. [redacted] C [redacted] may have incurred. However
should he seek any further resolution he can contact Customer Service at ###-###-#### from 8:30AM-5PM PST.

Upon review of Mr. [redacted]'s complaint we have issued a credit of 11.80 to his account. Please allow five to ten business days for the credit to be seen.
 
We respectfully apologize for any inconvenience that Mr. [redacted] may have incurred. However should...

he seek any further resolution he can contact Customer Service at (800) 252-3314 from 8:30AM-5PM PST.

Review: I bought this product because they said it was all natural,it worked to cleanse the colon, none of which is true, I didn't get it to work at all! I called and after being on hold for so long 1/2 hourI was tired of waiting, I WAS JUST ABOUT TO HANG UP, WHEN THEY FINALLY ANSWERED.I do not want this product it is not any good for me, I want it taken off my HUSBands CHARGE card right away I DO NOT WANT TO BE CHARGED A SECOND BILLING.I WANT THE Revdex.com TO POST THIS ON LINE FOR EVERYONE TO SEE SO THEY WON'T MAKE THE SAME MISTAKE I DID.Desired Settlement: I WANT THE CHARGES TAKEN OFF THE CREDIT CARD COMPLETELY!

Business

Response:

Upon review of Mr. [redacted]'s complaint we have issued a credit of 11.80 to his account. Please allow five to ten business days for the credit to be seen.

Review: This company is giving away what they call a "free trial." They told me that I simply had to pay for shipping and handling to get a "free trial." I received the free trial and when I called to cancel any further orders, they told me that I had to send back the product, or I would be charged full price, for what I had already received. This did not make sense, because I thought it was "free." I never received a bill for the amount of the product and they said it would be taken out of the account I used to pay for the free trial with, unless I sent it back. I am going to do this. However, they were never clear that I would have to pay for the product after I had used it. They led me to believe that what I had received was free when I paid the shipping and handling. However, nothing about this offer is free. I have to pay for the product, just after the trial period. The fact that they are marketing this as a "free trial" is misleading at best. When I called to question them about this, they told me there "...is a difference between a free trial and a free sample." If this is the type of syntactical trickery being used, I believe it to be unfair, evident by this statement. Thanks you.Desired Settlement: I do not want to be charged on my debit card. I am going to send the product back, but I want to make sure if it does not get there in time, the money is not taken from me. They only give me 30 days from the time I make the order, not receive it, to send it back, before I get charged. I want to be assured that I will not be charged on the VISA number given.

Business

Response:

This letter is in response to a consumer complaint from Mr. [redacted] C [redacted].

We have received Mr. [redacted]’s

returned product on 01/27/14 and as of that date have cancelled any future

charges. Mr. [redacted]

has only been charged for shipping and handling, which he agreed to when he

placed his order. Our company has not

made any further charges to Mr. [redacted]’s account.

We respectfully apologize for any inconvenience that Mr. [redacted] C [redacted] may have incurred. However

should he seek any further resolution he can contact Customer Service at ###-###-#### from 8:30AM-5PM PST.