CollectionCenter, Inc.

Complaint: ***
I am rejecting this response because: As I stated in my communication (attached) with the Attorney General's office:"This entire issue hinges upon my being able to identify from what medical office and that office's contact information from which this bill originatesBefore I can send this bill to ***, I must have a copy of the billing offices statementTo date, I do not have in my possession any billing statement from a medical office in regard to this matter."If Collection Center, Inchas a copy of the itemized billing statement, please have them send a copy to me or contact information for the bill's originators.Kind regards,
*** ***

Please see attached document for a response

*** *** *** ***
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*** *** *** *** *** ** *** **
*** *** *** *** * *** *** *** *** *** *** ***
Since this was started, I have sent another $payment, so my bill should only be $now
Thank You
*** ***

Please see the attachment for the response to the consumer

? CollectionCenter, Inc.Maximum recovery, with care, since 1919.P.OBox 4000Rawlins, WY 82301? Lockheed Ave? Loveland, CO 805381-800-338-8395? ? November 6, 2015? *** ***? Revdex.com? S County Rd 5, SteFort Collins, CO
80528? Dear Mr***,? Due to federal law and the sensitive nature of our business, we are unable to respond to the complaint ID *** that you forwarded on behalf of *** *** without a releaseThe release must be signed by Ms*** specifically allowing us to release information to you and the Revdex.com.? Sincerely,? Ronna ** D***? VP Business Services CollectionCenter, Inc

Please see attached document for a response

Please see the attachment for the response to the consumer.?

Please find our agency's response to the consumer's complaint attached.May 21, 2018Ms[redacted],Please consider this our official response to the complaint you filed with the Revdex.com.A judgment of against you for a past due balance originating from [redacted] was
entered on 8/17/for account [redacted]When the judgment was entered, the account incurred additional costs for attorney fees and court filing feesThese additional fees are described in the document you signed on 3/10/2016.After the judgment was filed with the court, your employer was served with an order for garnishment of wages on 9/14/At that time additional attorney fees, court filing fees, and service fees were added to the account.With no response from your employer until January of this year, we were unaware that the name of the employer was incorrect and had to refile a garnishment on 2/12/At the time of the second filing of garnishment, additional fees for filing, attorney fees, and service fees were added.We received payments from your employer from 3/6/2018- 4/30/These totaled $1,544.92.Outside of interest, no fees were added between the time of the second garnishment on 2/12/and the payments received.At this time, you be receiving a refund for the garnishment fees that were incurred on 2/12/after having to file a second garnishment with your place of employment, a total of $An additional refund of the partial interest will be sent to you, a total of $You should receive these via USPS within the next business days.Please contact our representatives should you have any additional questions and we will be happy to resolve thoseThey are available Monday through Friday a.m.- p.mat [redacted]Regards,? Laura W[redacted]Compliance OfficeCollectionCenter, Inc

The...

following is a complaint made against this company last year. They have failed to remove this from my credit report. I did finally get a letter emailed to my, but it has not been taken off of my Experian or Transunion credit report as promised. My experience with this business has been absolutely horrible. This has affected my credit, and my application for mortgage. I am trying to contact the credit agencies, but this collection agency needs to have this removed. I was on vacation in Wyoming last April(2013). I had appendicitis and my surgery was done in Wheatland and the specimen was sent to the pathology lab in Cheyenne. The lab in Cheyenne did not recieve my correct billing or address information so I never recieved the bills. The first time collections got a hold of me, I paid it immediately over the phone. She ([redacted]) told me that if I paid it that day, they would take if off of my credit. I have (had) excellent credit and have never had any collection issues. I contacted the pathology lab and gave them my correct information. She told me that they would pull it back out of collections but I told her I had already paid it. She submitted to the correct insurance and refunded me when my insurance paid. I assumed that the collection agency had taken it off my credit because they said that they would. In April of this year, I applied for a mortgage and they told me there was a collection on my credit. I called ([redacted]) again. She told me Oh, we were supposed to take that off but didn't. I have called them 5 times and get the run around every time. I was told I would recieve a letter to take to my mortgage company over three weeks ago. When I call to ask, she ([redacted] again) said that she didnt know, the letter came from a different department,. This has lowered my credit score 200 points. This needs to be taken care of. If I were to perform this way in my job, I would be fired! Desired Settlement: I want this wiped from my credit record, as promised. I want a letter sent to me immediately stating that this has been done. Business Response: Due to the confidential nature of our business we are unable to respond specifically without consent from the consumer. Please obtain written consent from the consumer and forward that to us. Once consent is received we can discuss resolution. Sincerely, [redacted]I want this taken off of my credit report immediately. I recieved the letter that I had asked for in my last complaint, however, it was not taken care of. I need help repairing my credit (which is spotless except for this bogus entry)

Please see agency response in attachment.April 18, 2018 Ms. [redacted],Please consider this our agency's official response to the complaint you filed with the Revdex.com In reviewing the statements in your complaint, we identified that your complaint is concerning an account on your...

credit report of which you were unaware. We received details of the account reflecting on your credit from our client [redacted] on 5/22/2013. A first notice was sent to the address of [redacted]. This included the verbiage below; "You are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations." With no indication of this being a bad address and no response from you, we reported the account to the credit reporting agencies on 7/29/2013. Since reporting you have disputed the balance on two separate occasions, 10/16/2017 and 10/30/2017. Both times the account was marked as disputed and validation of the debt was sent to the address of [redacted]. At this time, as the balance is unresolved it will continue to he reported as owing until paid in full. Our agents are available to help resolve this matter Monday -- Friday 8 a.m.- 5 p.m. atRespectfully,Laura W[redacted]Compliance Officer CollectionCenter. Inc. 1-800-442-2574 ext. 7025.

We spoke with Ms. [redacted] on 8-14-14 and let her know the account was fixed.
She requested a statement which was sent out.
CollectionCenter Inc received payment from Ms. [redacted] on 9-9-14.
Account is paid in full.
Thanks
[redacted]
Collection Manager
[redacted]

Due to the confidential nature of our business we are unable to respond specifically without consent from the consumer. Please obtain written consent and forward to us.
Once consent is received we can discuss resolution.
Sincerely,
Katrina [redacted]

They are rude, mean, and think they are most important. They want more money than you make and feel you should not pay for housing or food so you can pay them! They don't care that they are disorganized and you may have other bills but they want few payments so they will refuse payments verbally and won't sign or give you anything in writing. It is hard to get any Documentation from them and they look into your income but won't acknowledge that you have other bills. They also don't make sure they have updated info so when you have moved and the company they got your collection from gives them your info the don't use it. Then they say you should have called them even when you don't know they have any files of yours. They sent all our bills to my husbands address from high school, and then said we should have updated them....funny the hospital that has the bills had all the current information of our contact!

I am rejecting this response because:
[redacted]
[redacted]
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The company has been in contact with me however I have not received my updated bill in writing.   As soon as I receive the paper bill with the correct amount on it I will send my payment.  Thank you
Sent from my iPhone

Due to the confidential nature of our business we are unable to respond specifically without consent from the consumer. Please obtain written consent from the consumer and forward that to us. Once consent is received we can discuss resolution.Sincerely, [redacted]

Please sign and return.
[redacted]

Due to the confidential nature of our business we are unable to respond specifically without consent from the consumer. Please obtain written consent from the consumer and forward that to us.
Once consent is received we can discuss resolution.
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Thanks
[redacted]

Please sign and return.
Sincerely,
[redacted]

[redacted] [redacted]
We have spoken with the consumer and resolved all of her concerns. If there are any further questions please contact us. Thanks
 
[redacted]

Complaint: [redacted]
I am rejecting this response because:  collection center inc has still refused to answer why they feel they need my personal or medical information.  
Regards,
[redacted]