Cohen's Fashion Optical

I walked into Cohnes optical and asked to speak with a sales personI was greated by a customer service representative and they ask me "what can I help you with" I told them I had a prescription and would like to purchase glassesI tried on a few and choose a pairThe sales person said that my glasses would be rushed to the store so that I can get them in a timely manner I was told I would receive them in days and someone would call me when they were ready On the 5th day I received no call, therefore I called to see if there were ready I was told they are not ready and they will be there any day now The next day I still did not receive a call, so I called again Once again my glasses were not ready and I was told that they should be ready the next day Its been two weeks and I have been told by a sales person that now the glasses are on back order and it will take days I was also told I would get a loaner pair the next day The next day once again I was told the glasses were not ready or were my loaners ready because the lenses were not ready Ive been told multiple reasons that conflict with what they originally told me Each time I have called thier reasoning for my glasses not being ready are different that what I was told form other sales people The business is extremely unprofessional and they lack proper communication skills with their customers in regards to when their glasses will be ready This has been one of the worst experiences I have ever gone through regarding purchasing a product This company has a multitude of bad reviews from many customers