Coe's Heating & Cooling

I have reached out to Ms [redacted] to obtain some more detailed informationProtection 1st furniture plans are well known and respected in the industry,and we generally have more favorable reviewsNo plan covers "anything" and I believe we represent it fairly at point of sale, and in this case itwas a very established selling associateThe customer is issued a document with the written terms of the plan, and can cancel it without explanation in the first days and receive a full refundI am following up with the information Ms [redacted] provided, and we agreed to re-connect the first part ofnext week after I do some researchThank you for your efforts

Good morning, I reached out to Mr *** this morning to gather some details on what led to the disappointmentAfter our conversation it appears that *** was uncomfortable with the details on the sleep trial terms coming up at the
end or the transaction We pride ourselves on our integrity and sound business practices, and take any customer disappointment to heartAlthough a number of retailers offer sleep trials on bedding, and have similar criteria, our day time frame is exceptionalI've invited *** Back into the store to see if we can re-gain his confidence. We'd very much like to have an opportunity to show *** our very best

I have reached out to Ms *** to obtain some more detailed informationProtection 1st furniture plans are well known and respected in the industry,and we generally have more favorable reviewsNo plan covers "anything" and I believe we represent it fairly at point of sale, and in this case itwas a
very established selling associateThe customer is issued a document with the written terms of the plan, and can cancel it without explanation in the first days and receive a full refundI am following up with the information Ms *** provided, and we agreed to re-connect the first part ofnext week after I do some researchThank you for your efforts