I forwarded the request for the refund, and after a week, I followed up with the appropriate party There was a family emergency with the party whom was processing the request - two of his immediate family members were in the emergency room with serious injuries due to an accident.I followed up again, unaware that this had happened, and unable to refund the money, since we need to go through our website service and accounts I do not have access to.In the last e-mail I received from our customer, she said it would be okay to send the missing product from her order, so we shipped an entire case of the product, plus an additional Cocktail Kit containing the same liquor Here is the tracking link:https://www.***.com/apps/ [redacted] /?tracknumbers= [redacted]
I forwarded the request for the refund, and after a week, I followed up with the appropriate party. There was a family emergency with the party whom was processing the request - two of his immediate family members were in the emergency room with serious injuries due to an accident.I followed...
up again, unaware that this had happened, and unable to refund the money, since we need to go through our website service and accounts I do not have access to.In the last e-mail I received from our customer, she said it would be okay to send the missing product from her order, so we shipped an entire case of the product, plus an additional Cocktail Kit containing the same liquor. Here is the tracking link:https://www.[redacted].com/apps/[redacted]/?tracknumbers=[redacted]
I forwarded the request for the refund, and after a week, I followed up with the appropriate party There was a family emergency with the party whom was processing the request - two of his immediate family members were in the emergency room with serious injuries due to an accident.I followed up again, unaware that this had happened, and unable to refund the money, since we need to go through our website service and accounts I do not have access to.In the last e-mail I received from our customer, she said it would be okay to send the missing product from her order, so we shipped an entire case of the product, plus an additional Cocktail Kit containing the same liquor Here is the tracking link:https://www.***.com/apps/ [redacted] /?tracknumbers= [redacted]
I forwarded the request for the refund, and after a week, I followed up with the appropriate party. There was a family emergency with the party whom was processing the request - two of his immediate family members were in the emergency room with serious injuries due to an accident.I followed...
up again, unaware that this had happened, and unable to refund the money, since we need to go through our website service and accounts I do not have access to.In the last e-mail I received from our customer, she said it would be okay to send the missing product from her order, so we shipped an entire case of the product, plus an additional Cocktail Kit containing the same liquor. Here is the tracking link:https://www.[redacted].com/apps/[redacted]/?tracknumbers=[redacted]