Coca Cola Bottling

I have never experienced a more disappointing attempt of a business transaction than that which I am involved in with Coca Cola Bottling Coof Abilene TexasA simple account edit (person of contact change) cannot be accomplishedPromised phone call returns are never carried outFulfillment of product orders have not happened for two monthsI have spoken with the local agent many times and he continues to fail in correcting this problem I have no idea what the problem can beBut, we may be forced to give up our machines and go with another productI know we are a small and minor customer, but that shouldn't matter