Coast Processing Reviews (%countItem)
Coast Processing Rating
Address: 1351 Calle Avanzado Ste 2, San Clemente, California, United States, 92673-6363
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I gave 1 star bc it seemed like I had to select one. I give them negative 5 stars, they're really hurting people that are struggling during a difficult time. Whoever runs this scam is a truly sick person.
I AGREE...THIS CAN'T BE A REAL POST!
I don’t even believe this is a real post based on my experience. They never returned my calls and even hung up on me as soon as I wanted to make sure I got out of my contract.
I have been paying Coast $253 per month since March 2020. I have had good communication with them until now. I recently emailed a letter I received to them but cannot get anyone to confirm they received it even though I have sent it four times. After three calls to them, I was given an “appointment” time for a call back, but no one called. Are we in trouble now?
ALL the money I paid them lost.
RUN RUN 🏃♂️
I’m demanding a refund which no one has responded to me yet about !
Do not fall into this trap !’
I went into the almost year long agreement with them under the assumption they were a debt management company of some sort. I mean that’s what their ads on Facebook led me to believe and that’s what the rep on the phone led me to believe when the conversation went along the lines of “yeah, we can do better than that (meaning Freedom Debt Relief or National Debt Relief). We can take care of your debts for way less, do it in half the time and at half the cost”. While that sounded very questionable to me and more like a hard and fast sales tactic, I didn’t have much choice as debt collectors were threatening to sue me, and I was broke and deeply in debt so my options on what I could afford were limited.
I didn’t feel right with their approach but told myself these people are professionals, just try to go with it. Basically, the strategy was to contest the validity of the debts I enrolled in their program and hope no creditor or debt collectors could prove they were mine. They spent almost a year doing this and they may have petitioned to remove credit inquires on my credit reports before they were scheduled to fall off.
They also made some decisions that I found questionable. Such as they decided to change their entire business plan it seemed - they went from helping consumers to helping business and when I asked about this I was brushed off and told they were still sending out validation packets (thanks for not answering my question). I should note that they fully updated their website to reflect these changes and didn’t inform me that they basically switched teams from helping consumers to helping businesses. Another questionable move they did was change their phone number - how many business change their phone numbers?
Here I am almost a year later and I found myself in a situation with growing financial concerns due to COVID, my pay having been cut at work and my hours slashed and I couldn’t afford to pay Coast Processing anymore when none of my debts had been paid or resolved. When I canceled my account they told me that I would not be getting any sort of refund since I opted out of their program; now had they kicked me out of their program maybe I could have gotten some money back. But here I am almost a year later, no closer to any help with my debts and every penny I paid into their program they kept.
Full refund of money I have put in this program by Friday .
Great company doing good by helping people get out of terrible debt situations. Highly recommend this company if you want to pay a lot less than the debt you owe. Their customer care team is knowledgable and I feel secure giving them my business.
Very knowledgeable staff, anyone I spoke with always answered any questions I had very thoroughly.