CNS Jewelry & Watch Repair, LLC

I did receive a phone call from (the manager?) [redacted] a few days later saying she had found my glasses case and was contacting me to see if I wanted to come get it.  She was unaware of the events of my Sunday visit.  I told her what had occurred and she was extremely unhappy.  She...

apologized and offered a complete refund.    It is a long drive from my home but a few days later I was able to drive from Yukon back up to Penn Square when she was there.  I showed her the broken frame that had lasted only about 4 hours.  She gave me the glasses case and returned my $35.   She said the young man who was so extremely rude was a seasonal employee and that he would be spoken to. It was good to get my case and refund but I was still inconvenienced and used a lot of gasoline by having to make so many trips.