I purchased and paid $up front for weekly cleanings ($per visit plus tax) commencing 11/21/ No service has ever been completed according to the terms of the contract
11/21/2017: Missed areas: did not clean behind garbage in bathroom (its on the counter so they didnt wipe that area of the counter), dust/cobwebs in doorways, cabinet in living room not dusted
12/26/2017: Missed areas: dirt under couch, dirt between couch cushions, didnt wipe down counter by coffee pot, toilet left dirty, fridge not wiped down
1/2/2018: The most recent service on 1/2/ Missed areas: shower walls, backsplash, ashtrays (two-in kitchen, in bathroom), fan above stove, chairs were not wiped down
This company is not capable of providing the service they promise
Merry Maids has violated the terms of the contract by not providing a reasonable level of service and I am requesting a full refund
I purchased and paid $up front for weekly cleanings ($per visit plus tax) commencing 11/21/ No service has ever been completed according to the terms of the contract
11/21/2017: Missed areas: did not clean behind garbage in bathroom (its on the counter so they didnt wipe that area of the counter), dust/cobwebs in doorways, cabinet in living room not dusted
12/26/2017: Missed areas: dirt under couch, dirt between couch cushions, didnt wipe down counter by coffee pot, toilet left dirty, fridge not wiped down
1/2/2018: The most recent service on 1/2/ Missed areas: shower walls, backsplash, ashtrays (two-in kitchen, in bathroom), fan above stove, chairs were not wiped down
This company is not capable of providing the service they promise
Merry Maids has violated the terms of the contract by not providing a reasonable level of service and I am requesting a full refund