Clover and Tack Reviews (%countItem)
Clover and Tack Rating
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I contacted ***, the owner, to reupholster an ottoman in March 2020. She stated she could do it and asked that I drop it off at the business address provided. I dropped off the ottoman and she told me it would be a few weeks since she was busy with other orders.
I followed up with her at the end of April and end of May. Both times she told me she was sorry and would get to the ottoman. On July 8, she texted me and said she couldn't do the ottoman and would drop it off. I texted her my address so she could drop it off and I didn't hear anything back from her.
On July 27, I still hadn't heard from her so I texted her and asked when I could expect the ottoman to be dropped off. She texted back, extremely unprofessionally, that I lived "too far" for her to drop it off (in reality, 25 minutes) because it was outside of the city. I said that's fine, you can drop it off with my mother, who lives in the city. She proceeded to go on a tyrannical rant about how hard her life is and I should be more understanding. She refused to drop it off and said I can "come get it."
Due to Covid- 19 my business operations are currently suspended. There are no client projects currently incoming or outgoing.
I agreed to deliver within the city for any suspended projects.
However, I do not deliver to people who slander my business.
*** has engaged in actions on social media that greatly misrepresent our exchange on the cancellation of work.
As a result damaging the reputation of my business and my personal reputation.
*** ottoman values at approximately $5 is available for pickup anytime at Clover and Tack.
Complaint: ***
I am rejecting this response because the ***, the owner, is lying. I have several text messages from her indicating she would return the ottoman to me. When I gave her my address, she indicated it was too far to drop it off so I told her my mother lived in the city limits and it could be dropped off at her house. She, again, refused.
There was no slandering of her business. I simply stated my experience with her and her company on a review page along with her text messages that support my standpoint. I have also attached the same messages here.
I want my item delivered as promised. Additionally, she valued at $50 then $15 now $5. Clearly, her “professional” standpoint changes with what mood she’s in rather than her professional knowledge of her area of “expertise.”
Sincerely
Please be advised that the ottoman will be available for contactless pick up at Clover and Tack located at *** until Friday August 21 at 4 pm.
If the ottoman is not picked up, it will be donated to an area Goodwill.
This is Clover’s final response on this subject. Please indicate pick up time on this platform.
Thank you
Complaint: ***
I am rejecting this response because as indicated in her text, she would deliver in the city. If she chooses not to deliver, she can reimburse me $25 for the cost of the item.
Final response. Media consumer outlets will be contacted if she refuses and all texts will be given to demonstrate her character and business practices.
Sincerely