Clogoutlet.com

Good Afternoon [redacted] ,I was able to speak with you and hopefully resolve this issue to your satisfactionPlease let us know if you need anything else.Best Regards,Clog Outlet

Good Morning ***,We at Clog Outlet take all of our Customer issues very seriouslyAfter reviewing the pertinent information, we have credited you $The amount of the purchased shoes to your original form of payment PayPalAdditionally we would like to offer you a 30%
off coupon code on any purchase. The coupon code is raulIt is valid until 09/09/If you have further questions or concerns please contact us.Best Regards,Customer Service ManagerRaul S*** Clog Outlet***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  Raul went above and beyond what I expected and I really do appreciate it!

Good Morning [redacted],I apologize for your experience with our Customer Service. Usually I would personally deal with Customer Concerns such as this one,...

unfortunately I was sick and out of the office on August 26th. In regards to your order, I have already reversed the transaction and refunded you  the $28.12 you paid. If you have any further questions please contact me. Once again I apologize for your Customer Service Experience. Have a wonderful day.Best Regards,
Raul S[redacted]
Customer Service
Supervisor
[redacted],
Ste. [redacted], Houston, TX [redacted]
ClogOutlet.com -
[redacted] ext. [redacted]

Good Morning [redacted],We
at Clog Outlet take all of our Customer issues very seriously. After
reviewing the pertinent information, we have credited you $59.95. The...


amount of the purchased shoes to your original form of payment.
Additionally we would like to offer you a 30%  off coupon code on any
purchase.  The coupon code is raul15. It is valid until 09/09/15. If you
have further questions or concerns please contact us.Best Regards,Customer Service ManagerRaul S[redacted] Clog Outlet[redacted]

Good Afternoon [redacted] ,I was able to speak with you and hopefully resolve this issue to your satisfaction. Please let us know if you need anything else.Best...

Regards,Clog Outlet