Clinton Tractor & Implement Company, Inc.

Phone response from business - consumer was using vulgar language while in the store (captured on surveillance camera ) , she finally asked to have someone come out and look at their lawnmower. I had a tech go out, did not take tools because we thought it was to look and try to diagnose, was able to...

do some quick repairs with their tools. Overall, we went 3 times, never billed them, and no because of the vulgarity we will not go back. No charges were ever collected.

after the first time the technician did not fix the lawnmower, I went to the business to explain to them that the problem was not fixed and also to return hydraulic fluid that the business had sold us and told us it was for our [redacted] when in reality it was for a farming tractor. I did not raise my voice let alone make any vulgar comments to any employees within the business. We explained the problem was not fixed and that they would have to send someone out again to look at it which the woman behind the counter agreed with. The technician only came to our house twice not 3 times like the business is saying he did. The first time he complained that he did not have the right tools so he used ours. The second and last time that he came to our house he had a few more tools. While attempting to fix the machine the technician used expletives because he could not figure out the problem, he also continued to explain that it was [redacted] (his words) that Clinton Tractor would send him out again when the tractor should be transported to the business for repairs. No vulgar language ever came from us. The surveillance video the store has will show that. The witness and also the homeowner was with me at the business and also at the house both times the technician was there.