The technician who came to check on our malfunctioning a/c system was CaryHe was trying to determine the reason our coolant had leaked out of the system after having been recharged just a few days earlierHe diagnosed the problem very quickly but proceeded to deliver the bad news, that our entire system would need to be replacedBad news indeed! However, he returned to his truck where he made some inquiries (by cellphone, I presume) and returned with the GOOD news that our system was, unbeknownst to us, still under warranty (with just a few weeks remaining!) We had purchased the home new years earlier and were not aware that the builder had added the warranty, so thanks to Cary, we are spared the substantial expense of a new systemFor that, we could not be more grateful! Thank you to Cary and to Climatec for having a professional and diligent technician on their staff
Jeremy Bwas able to come a little before his appointed time but he called and asked if that was acceptable He was very friendly and answered my questions in a way that I could understand I will use Climatech for all my heating/air system needs
in the midst of this heat wave my air conditioner went downI called climatetech heating and cooling IncI had used them in the past and was very pleased with their response and service Shane was the service tech that came to my rescueAfter telling him the symptoms he knew immediately what was wrongHe fixed my problem in short order and I'm cool againShane was friendly and arrived within the alloted time that was given to me when I made the original callI would highly recommend this company
I have used Climatech Heating and Cooling to check my heating and cooling units twice annually for about eight yearsI have also used them for emergency calls and do have an annual contract with the companyMy experience has been A+ in all situationsI am pleased with service and responseThe Technicians are courteous and professional and know the businessI have been very pleased with Patrick, in particular, and have had him respond to both emergency and annual calls (most recent, November 9, 2016)
We have been Climatech customers for years or so and have been satisfied with the company We have several properties in the biannual maintenance program and are pleased Climatech put in our large home dual heating/cooling systems and have serviced them ever since Though the service seems expensive, it may help with warranty issues and the advice we receive each time from the technicians is valuable in adjusting our usage optimally I have called Bob P [redacted] on numerous occasions for further information on issues and he has responded quickly and thoroughly each time One time we had a tech come out that we did not find acceptable The company has since made sure the techs are suitable for our situation Shane was here yesterday and he was thorough, competent and very clear on what he found in each unit He also was gracious in replacing a lightbulb in the crawl space and turning off the dehumidifier as winter has arrived Shane is a fine representative of the company I will add that we are a retired couple and with health problems in the past two years, we appreciate very much the extra care and effort which a tech like Shane can provide
Climatech Heating and Cooling rep xxxxx performed Season Maintenance today on our Heat Pump and it was very obvious he is well qualified in his job.....very knowledgeable about the unit, the system and our past maintenance historyWe will be asking for him to be our service rep in future preventive maintenance calls
I bought a new house and it is a fixer upperI called climatech to check the HVAC unit to let me know what condition it was inI've had climatech as my HVAC company for Year's and trust their technicians 100%xxxxx came out today and not only checked everything but explained how the heat pump worked since I'd never had one beforeHe was so polite and generous with his time I wouldn't call anyone else but climatech
Climatech has provide excellent service and annual care for my residence for many yearsThe office staff is pleasant and efficient and very responsiveI have had a number of excellent technicians, most recently PatrickPatrick is very well informed regarding HVAC units (especially Trane)He is willing to explain his work and is very thorough in his annual inspectionsI will continue to request his service and would recommend both the company and his specific service to neighbors and friends, Although responsive to all inquiries, Clomatech is especially quick to respond to their customers under annual contract
Nate and the team were professional, polite and courteous One example of them showing respect for my home was by consistently covering their shoes upon entry and being sure not to ding walls when bringing in equipment They kept us informed on how the job was coming along and of the changes in proposed completion time They were thorough in the clean up after the job was done
Patrick was very helpful and I am very pleased with the service that I received from himI would recommend this company to anyone Professional, polite, and competentI am very happy with the services
The technician who came to check on our malfunctioning a/c system was CaryHe was trying to determine the reason our coolant had leaked out of the system after having been recharged just a few days earlierHe diagnosed the problem very quickly but proceeded to deliver the bad news, that our entire system would need to be replacedBad news indeed! However, he returned to his truck where he made some inquiries (by cellphone, I presume) and returned with the GOOD news that our system was, unbeknownst to us, still under warranty (with just a few weeks remaining!) We had purchased the home new years earlier and were not aware that the builder had added the warranty, so thanks to Cary, we are spared the substantial expense of a new systemFor that, we could not be more grateful! Thank you to Cary and to Climatec for having a professional and diligent technician on their staff
Very professional Solved my problem the same day
Jeremy Bwas able to come a little before his appointed time but he called and asked if that was acceptable He was very friendly and answered my questions in a way that I could understand I will use Climatech for all my heating/air system needs
in the midst of this heat wave my air conditioner went downI called climatetech heating and cooling IncI had used them in the past and was very pleased with their response and service Shane was the service tech that came to my rescueAfter telling him the symptoms he knew immediately what was wrongHe fixed my problem in short order and I'm cool againShane was friendly and arrived within the alloted time that was given to me when I made the original callI would highly recommend this company
The folks at Climatech are prompt, knowledgeable and courteous
Technician xxxxx with climatech heating and cooling was very professional, thorough, polite, and knowledgable during the maintenance of our system
I have used Climatech Heating and Cooling to check my heating and cooling units twice annually for about eight yearsI have also used them for emergency calls and do have an annual contract with the companyMy experience has been A+ in all situationsI am pleased with service and responseThe Technicians are courteous and professional and know the businessI have been very pleased with Patrick, in particular, and have had him respond to both emergency and annual calls (most recent, November 9, 2016)
xxxxx did a great job on our Fall Service appointment! He was on time, professional, knowledgeable, courteous and neat.!
[redacted] the tech from Climatech did an excellent job and was great with info
Scheduled Spring system checkup; technician arrived on time and completed the job
The tech was on time, very friendly and answered all questionsAs a year customer of Climatech, I can am completely satisfied
We have been Climatech customers for years or so and have been satisfied with the company We have several properties in the biannual maintenance program and are pleased Climatech put in our large home dual heating/cooling systems and have serviced them ever since Though the service seems expensive, it may help with warranty issues and the advice we receive each time from the technicians is valuable in adjusting our usage optimally I have called Bob P [redacted] on numerous occasions for further information on issues and he has responded quickly and thoroughly each time One time we had a tech come out that we did not find acceptable The company has since made sure the techs are suitable for our situation Shane was here yesterday and he was thorough, competent and very clear on what he found in each unit He also was gracious in replacing a lightbulb in the crawl space and turning off the dehumidifier as winter has arrived Shane is a fine representative of the company I will add that we are a retired couple and with health problems in the past two years, we appreciate very much the extra care and effort which a tech like Shane can provide
Climatech Heating and Cooling rep xxxxx performed Season Maintenance today on our Heat Pump and it was very obvious he is well qualified in his job.....very knowledgeable about the unit, the system and our past maintenance historyWe will be asking for him to be our service rep in future preventive maintenance calls
Excellent service by a highly trained and skilled technician (***)
Shane was prompt, professional and courteous, explaining steps he would performVery pleasant experience
I bought a new house and it is a fixer upperI called climatech to check the HVAC unit to let me know what condition it was inI've had climatech as my HVAC company for Year's and trust their technicians 100%xxxxx came out today and not only checked everything but explained how the heat pump worked since I'd never had one beforeHe was so polite and generous with his time I wouldn't call anyone else but climatech
Climatech has provide excellent service and annual care for my residence for many yearsThe office staff is pleasant and efficient and very responsiveI have had a number of excellent technicians, most recently PatrickPatrick is very well informed regarding HVAC units (especially Trane)He is willing to explain his work and is very thorough in his annual inspectionsI will continue to request his service and would recommend both the company and his specific service to neighbors and friends, Although responsive to all inquiries, Clomatech is especially quick to respond to their customers under annual contract
Stars-did a good job; very thorough; xxxxx was excellent, friendly and courteous
Nate and the team were professional, polite and courteous One example of them showing respect for my home was by consistently covering their shoes upon entry and being sure not to ding walls when bringing in equipment They kept us informed on how the job was coming along and of the changes in proposed completion time They were thorough in the clean up after the job was done
Patrick was very helpful and I am very pleased with the service that I received from himI would recommend this company to anyone Professional, polite, and competentI am very happy with the services