Cliff Littlefield Construction

Regis sincerely apologizes for not promptly filing a responseThis complaint was sent to the local store rather than our corporate office in Minnesota where these types of correspondence are handledPlease forward any future complaints to the MN/ND Revdex.com.We do apologize for the way MsT [redacted] feels about her experience in our salonWe have completed a thorough investigation into the events of her visit and we have determined that we are unable to grant her request for a refund.MsT [redacted] received a color service on January 5, and did not make the salon or Guest Services aware of her dissatisfaction until July 27, The timeframe between these two dates is over monthsDue to the length of time that has passed, we do not have any way of determining for certain that our services caused the damage MsT [redacted] references.We have investigated this complaint as thoroughly as possible given the time that has passedWhile we understand her desire for a refund, we are not willing to grant her request.Thank you for your interest in this complaintRegis makes every issue to treat our guests in a fair and positive manner

Regis sincerely apologizes for not promptly filing a response. This complaint was sent to the local store rather than our corporate office in Minnesota where these types of correspondence are handled. Please forward any future complaints to the MN/ND Revdex.com.We do apologize for the way Ms. T[redacted] feels...

about her experience in our salon. We have completed a thorough investigation into the events of her visit and we have determined that we are unable to grant her request for a refund.Ms. T[redacted] received a color service on January 5, 2016 and did not make the salon or Guest Services aware of her dissatisfaction until July 27, 2016. The timeframe between these two dates is over 7 months. Due to the length of time that has passed, we do not have any way of determining for certain that our services caused the damage Ms. T[redacted] references.We have investigated this complaint as thoroughly as possible given the time that has passed. While we understand her desire for a refund, we are not willing to grant her request.Thank you for your interest in this complaint. Regis makes every issue to treat our guests in a fair and positive manner.