ClickHeat Nashua, New Hampshire

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

I am in contact with [redacted] and will be issuing her a refund check on May * in the amount of $45.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
The company sent an email to me directly and I sent the necessary information through that route. I am waiting for my refund. 
Sincerely,
[redacted]

The customer contacted us via email, to which we responded. We are issuing a full refund, as she requested.

I am happy to help with a refund. We have been experiencing issues with our contact us page on our website. This is the first I have seen his name. We are working diligently to correct that issue. Can he please email me at [redacted] or ###-###-####. I will need a copy of his...

receipt and a picture of the product he would like a refund for? Thank you.

Revdex.com:At this time, I have not been contacted by ClickHeat regarding complaint ID [redacted].Sincerely,[redacted]

My apologies for the de;ay in responding to the customer.  We are still experiencing issues with our contact us page on our website.  Please have the customer contact me directly at [redacted] or [redacted] and I am happy to help them with their issue or complaint....

thank you! Jodi Dobrinsky, US/Canada Customer Service

Revdex.com:At this time, my complaint, ID [redacted] regarding ClickHeat has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have...

determined that my complaint has NOT been resolved because:

[The company did send a return shipping label and I sent the item on 11/*/15. I would like to keep this complaint open until I have received the refund as requested. Thank you. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello
I mailed [redacted] her refund check on 11/**/15 of $43.40 via [redacted] tracking # [redacted]

My apologies for the frustration, misrepresentation and inconvenience you experienced when purchasing and using our products.  In order to get a refund, I will need to see a copy of the receipt and a picture of the receipt and a picture of the product you would like a refund for.  I...

write refund checks on the [redacted] and [redacted] of every month.  Again, our apologies for your dissatisfaction.Jodi D[redacted]
US/Canada Customer Service
[redacted]
[redacted]

We have spoken to this customer and we are issuing her a refund 11/**/15 Dispute has been settled.

We have received the return and are processing the refund.  A check for the purchased amount and shipping charges should go out the the customer this week.

I bought the back ClickHeat at the Ideal Home Ex. 2018 when I got it home examined it only to find that there is no Click button inside to click I paid £35.00 I suffer really bad with back pain plus I’m a pensioner so you can imagine how disappointed I feel I have tried to phone but no answer surly this is a scam and should be looked into, why on earth are places like the Ideal Home allowing them to exhibit what can be done I’m going to contact Trading Standards

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

I am in contact with [redacted], I have submitted her full refund $80.46.  I told her to please allow 4-6 weeks from original contact with me.  As soon as I receive the checks from the home office, I will send it out to her priority express mail.

[redacted],I assure you the check is good.  You should have it by tomorrow.Thank you for your patience.[redacted]

My apologies for the inconvenience and frustration you are experiencing.  I am happy to help you with a refund.  I will need to see a copy of the receipt and a picture of the products you would like refund for.  Please email me directly at [redacted] or call me at...

###-###-####.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Apologies for the inconvenience as this is the first email I have received from this person I'm happy to issue the refund I will need to see a copy of the receipt and a picture of the product he would like to return. Please have him contact me directly at ###-###-#### or via email at...

[redacted]