Clickforotc.com

Response:Dear Sir/Madam, This response is in reference to the letter received regarding the customer's complaintWe received an email from the customer about an order not receivedDue to some technical issues, we were not able to check the customer's email or reship the packagesWe sent an email to the customer and waiting for reply regarding reshipping the order or issue refundWe apologize for the inconvenience caused to the customerWe appreciate his business and look forward to do more in the futurePlease contact me if you have any questions or need more informationThank you, Seshu [redacted]

Response:Dear Sir/Madam, This response is in reference to the letter received regarding the customer's complaint. We received an email from the customer about an order not received. Due to some technical issues, we were not able to check the customer's email or reship the packages. We sent an email...

to the customer and waiting for reply regarding reshipping the order or issue refund. We apologize for the inconvenience caused to the customer. We appreciate his business and look forward to do more in the future. Please contact me if you have any questions or need more information. Thank you, Seshu [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]