Clearway Mortgage, LLC Reviews (5)
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Clearway Mortgage, LLC Rating
Address: 2511 Browncroft Blvd STE 101, Rochester, New York, United States, 14625
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Once again we are attempting to refund the money and all we need is the address where to mail the check to?Please provide that for us to conclude this matter
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This company obviously does not know how to do businessYou don't let your employees threaten customers and then say the employees experience was negativeAll that transpired was I asked the inept person working there to not talk to me and he responded with several rude comments and then a threat to where I should have called the police and this sad excuse for a dealership cannot take responsibility and apologize, but make excuses no wonder this degenerate works there he fits right in! Of course they need to refund me for the oil change they should not have charged me in the first place since Honda extended the warranty to cover an issue that caused high oil consumption! I will let others know of my experience there and encourage them to avoid this pathetic place at all costs and so should the Revdex.com, this abuse cannot be tolerated.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolutionPlease respond in this space ONLY]
Regards,
*** ***
Send the check here*** *** * *** *** *** *** *** UNITED STATES
To Whom it May Concern:Unfortunately the experience was negative for both parties, We apologize for any miscommunication or misunderstanding.In an effort to resolve this situation we will be refunding the customer for this service $ 44.92. However, all that said the experience
for our employees was less than desirable and we respectfully ask that she complete her oil consumption test and any future services at another Honda dealership.Please reply with a valid address so we can mail the refund check and the Oil Consumption test sheet. Thank you*** ***General Manager
Once again we are attempting to refund the money and all we need is the address where to mail the check to?Please provide that for us to conclude this matter.